W40950   Closed

01/29/2024, 09:00 am   
Onsite
Service Contract
TRMA.2002: TRMA - Lenovo Server Project 2022
TRMA - Lenovo Server Project 2022 [TOTAL ANNUAL HOURS: 70]
0
8
Bryant Bagiac
No

Work Requested

Set up MS Office 365 subscriptions and Exchange emails on all workstations
Work Requested by: Melet Santos

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Set up Microsoft Office and emails on all but 2 workstations (Johnathan and Michael were in a long meeting). 5 workstations that had emails set up had issues detecting user email (Melet, Elmer, Bryce, Nicole, and Rick). Found workaround: delete "Outlook" email profile and create "Exchange" email profile. After logging into Outlook email, Add in service pop up requesting log in kept appearing. Found temporary workaround: Click "X" on pop up, click "Need password" with key icon on bottom of Outlook window. Pop up will keep appearing. Recorded Microsoft Office accounts used on each workstations.
Work Completed Technician Check-in Check-out Actual Hrs
1 Set up Microsoft Office and emails on all but 2 workstations (Johnathan and Michael were in a long meeting). 5 workstations that had emails set up had issues detecting user email (Melet, Elmer, Bryce, Nicole, and Rick). Found workaround: delete "Outlook" email profile and create "Exchange" email profile. After logging into Outlook email, Add in service pop up requesting log in kept appearing. Found temporary workaround: Click "X" on pop up, click "Need password" with key icon on bottom of Outlook window. Pop up will keep appearing. Recorded Microsoft Office accounts used on each workstations. Bryant Bagiac
01/29/2024 08:42 am 01/29/2024 03:37 pm 06:55

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
01/31/2024 11:31 am Updated status to Closed Jessica L.
01/30/2024 02:34 pm Updated status to Submitted for Invoicing Chu H.
01/30/2024 02:34 pm Approved. Chu H.
01/29/2024 03:45 pm No Signature: Project Bryant B.
01/29/2024 03:45 pm Updated status to Pending Approval Bryant B.
01/29/2024 03:45 pm Service Completed Bryant B.
01/29/2024 03:42 pm Check-out 01/29/2024 03:37 pm Bryant B.
01/29/2024 03:42 pm Work Order Tasks Added Bryant B.
01/29/2024 03:42 pm Updated status to Service Completed Bryant B.
01/29/2024 08:56 am Arrived 01/29/2024 08:56 am Bryant B.
01/29/2024 08:43 am Check-in 01/29/2024 08:42 am Bryant B.
01/29/2024 08:38 am Updated status to Scheduled Bryant B.
01/29/2024 08:38 am Assigned: Bryant Bagiac Bryant B.
01/29/2024 08:38 am Created workorder. Bryant B.

Attachments 1

Filename
W40950