W40954   Closed

01/30/2024, 09:00 am   
Onsite
Service Contract
TRMA.2002: TRMA - Lenovo Server Project 2022
TRMA - Lenovo Server Project 2022 [TOTAL ANNUAL HOURS: 70]
0
4
Bryant Bagiac
No

Work Requested

1. Activate MS Office 365 on Jonathan's workstation. 2. Ensure Michael MS Office 365 is activated using his account. Above 2 folks in a meeting on Monday afternoon. 3. Dave Leon Guerrero - Try to remove from old domain and add to new domain. 4. Install TakeControl on downstairs workstation that were not installed. 5. Change power plan settings to never sleep on all workstations 6. Replace blue cables on patch panel with white cables
Work Requested by: Melet Santos

Items Dropped Off 0

Item Serial Number Notes

Work Completed 2

Summary of Tasks

Label white network cables connecting patch panel to new switch and boxes they connect to. Unable to find Kyoko and Chona's box, so labeled the cable instead. Set up Dave at spare workstation temporarily due to inability to remove his current workstation from domain. Installed Microsoft Office and set up emails. Imported email archives from old server for Dave. Assisted Dave and Elmer being unable to send out emails. Brought back ladder and Dave's workstation to replace hard drive and copy out his data to new SSD.
Work Completed Technician Check-in Check-out Actual Hrs
1 Verified Michael's Microsoft Office and emails are set up properly. Install and set up Microsoft Office and emails on Johnathan's workstation. Removed all network cables on the patch panels except for those being used by current workstations. Install Take Control on all downstairs workstations. Imported old server PST files to each user's Outlook. Edit each workstation's power plan to set to never sleep. Bryant Bagiac
01/30/2024 08:48 am 02/06/2024 12:30 pm 03:42
2 Label white network cables connecting patch panel to new switch and boxes they connect to. Unable to find Kyoko and Chona's box, so labeled the cable instead. Set up Dave at spare workstation temporarily due to inability to remove his current workstation from domain. Installed Microsoft Office and set up emails. Imported email archives from old server for Dave. Assisted Dave and Elmer being unable to send out emails. Brought back ladder and Dave's workstation to replace hard drive and copy out his data to new SSD. Bryant Bagiac
01/30/2024 01:29 pm 01/30/2024 04:31 pm 03:02

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 17

Date/Time Comment Tech
01/31/2024 11:45 am Updated status to Closed Jessica L.
01/31/2024 11:27 am Updated status to Submitted for Invoicing Chu H.
01/31/2024 11:27 am Approved. Chu H.
01/30/2024 04:44 pm No Signature: Project Bryant B.
01/30/2024 04:44 pm Updated status to Pending Approval Bryant B.
01/30/2024 04:44 pm Service Completed Bryant B.
01/30/2024 04:42 pm Check-out 01/30/2024 04:31 pm Bryant B.
01/30/2024 04:42 pm Work Order Tasks Added Bryant B.
01/30/2024 04:42 pm Updated status to Service Completed Bryant B.
01/30/2024 01:31 pm Check-in 01/30/2024 01:29 pm Bryant B.
01/30/2024 01:28 pm Check-out 02/06/2024 12:30 pm Bryant B.
01/30/2024 01:28 pm Updated status to In Progress Bryant B.
01/30/2024 08:57 am Arrived 01/30/2024 08:57 am Bryant B.
01/30/2024 08:48 am Check-in 01/30/2024 08:48 am Bryant B.
01/30/2024 08:37 am Updated status to Scheduled Bryant B.
01/30/2024 08:37 am Assigned: Bryant Bagiac Bryant B.
01/30/2024 08:37 am Created workorder. Bryant B.

Attachments 1

Filename
W40954