DSI WebApp

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

02/01/2024, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TRMA.2002: TRMA - Lenovo Server Project 2022

Rates:

TRMA - Lenovo Server Project 2022 [TOTAL ANNUAL HOURS: 70]

Remaining Hours:

0

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Recreate Chona's AD and Email account

Work Requested by: Chona Cabedo

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	backup Chona's profile and emails. Delete and recreate Chona's AD and Email account (Ccabedo@traguam.com). Import backed up emails. Setup Chona's exchange email on her iPhone and iPad. Confirmed emails are syncing. Restore network connections that were taken down this morning.	Kevin Hsueh	02/01/2024 09:30 am	02/01/2024 10:30 am	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
02/09/2024 05:09 pm	Updated status to Closed	Jessica L.
02/09/2024 04:51 pm	Updated status to Submitted for Invoicing	Chu H.
02/09/2024 04:51 pm	Approved.	Chu H.
02/09/2024 11:22 am	No Signature: Project	Kevin H.
02/09/2024 11:22 am	Updated status to Pending Approval	Kevin H.
02/09/2024 11:22 am	Service Completed	Kevin H.
02/09/2024 11:21 am	Modified workorder.	Kevin H.
02/09/2024 11:21 am	Updated status to Service Completed	Kevin H.
02/09/2024 11:21 am	Updated Estimated Service Time (hrs) to	Kevin H.
02/01/2024 02:29 pm	Check-out 02/01/2024 10:30 am	Kevin H.
02/01/2024 02:29 pm	Updated status to In Progress	Kevin H.
02/01/2024 02:27 pm	Arrived 02/01/2024 09:30 am	Kevin H.
02/01/2024 02:26 pm	Check-in 02/01/2024 09:30 am	Kevin H.
02/01/2024 02:24 pm	Updated status to Scheduled	Kevin H.
02/01/2024 02:24 pm	Assigned: Kevin Hsueh	Kevin H.
02/01/2024 02:24 pm	Created workorder.	Kevin H.

Filename
W40965