DSI WebApp

W40994 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Melet Santos (671-475-8772)

Scheduled Date/Time:

02/16/2024, 02:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TRMA.6013: TRMA - Service Contract (04/01/23 - 03/31/24)

Rates:

TRMA - Service Contract (04/01/23 - 03/31/24) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Melet reported Nida unable to access historical email PST file.

Work Requested by: Melet Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remote Support with Nida. Her Outlook client had an error present stating pst file is corrupt. Run scanpst.exe and repair pst file. Confirmed scan and repair successful. Test open Outlook after repair and confirmed pst file can be accessed properly.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Remote Support with Nida. Her Outlook client had an error present stating pst file is corrupt. Run scanpst.exe and repair pst file. Confirmed scan and repair successful. Test open Outlook after repair and confirmed pst file can be accessed properly.	Kevin Hsueh	02/16/2024 02:00 pm	02/16/2024 02:57 pm	00:57

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
02/20/2024 10:15 am	Updated status to Closed	Jessica L.
02/20/2024 09:01 am	Updated status to Submitted for Invoicing	Chu H.
02/20/2024 09:01 am	Approved.	Chu H.
02/16/2024 03:04 pm	No Signature: Remote Support: Melet Santos Request	Kevin H.
02/16/2024 03:04 pm	Updated status to Pending Approval	Kevin H.
02/16/2024 03:04 pm	Service Completed	Kevin H.
02/16/2024 02:58 pm	Check-out 02/16/2024 02:57 pm	Kevin H.
02/16/2024 02:58 pm	Work Order Tasks Added	Kevin H.
02/16/2024 02:58 pm	Updated status to Service Completed	Kevin H.
02/16/2024 02:57 pm	Check-in 02/16/2024 02:00 pm	Kevin H.
02/16/2024 02:54 pm	Updated status to Scheduled	Kevin H.
02/16/2024 02:54 pm	Assigned: Kevin Hsueh	Kevin H.
02/16/2024 02:54 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W40994

Work Orders