DSI WebApp

W41066 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

03/11/2024, 03:45 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TRMA.6013: TRMA - Service Contract (04/01/23 - 03/31/24)

Rates:

TRMA - Service Contract (04/01/23 - 03/31/24) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Nicole's Outlook issues

Work Requested by: Chona Cabedo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remote Support with Nicole. Noted her Outlook client prompted her to enter her account credentials. Entered account credentials and Outlook syncs properly. Test close and re-open Outlook client and confirmed no additional prompt to enter credentials and Outlook is syncing emails properly.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Remote Support with Nicole. Noted her Outlook client prompted her to enter her account credentials. Entered account credentials and Outlook syncs properly. Test close and re-open Outlook client and confirmed no additional prompt to enter credentials and Outlook is syncing emails properly.	Kevin Hsueh	03/11/2024 03:45 pm	03/11/2024 04:00 pm	00:15

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
03/12/2024 09:28 am	Updated status to Closed	Jessica L.
03/12/2024 08:44 am	Updated status to Submitted for Invoicing	Chu H.
03/12/2024 08:44 am	Approved.	Chu H.
03/11/2024 04:03 pm	No Signature: Remote Support	Kevin H.
03/11/2024 04:03 pm	Updated status to Pending Approval	Kevin H.
03/11/2024 04:03 pm	Service Completed	Kevin H.
03/11/2024 04:00 pm	Check-out 03/11/2024 04:00 pm	Kevin H.
03/11/2024 04:00 pm	Work Order Tasks Added	Kevin H.
03/11/2024 04:00 pm	Updated status to Service Completed	Kevin H.
03/11/2024 03:59 pm	Check-in 03/11/2024 03:45 pm	Kevin H.
03/11/2024 03:52 pm	Updated status to Scheduled	Kevin H.
03/11/2024 03:52 pm	Assigned: Kevin Hsueh	Kevin H.
03/11/2024 03:52 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W41066

Work Orders