DSI WebApp

W41113 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

04/04/2024, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6003: Brooks Concepcion Law - Service Contract (03/01/24 - 02/28/25)

Rates:

Brooks Concepcion Law - Service Contract (03/01/24 - 02/28/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

04/04/2024

Work Requested

Troubleshoot Server and Tisha's workstation

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Access Xclarity on server and noted PSU1 warning message stating PSU1 predictivr failure. Generate and export logs. DSI to contact Lenovo support. Change monitor cable on Tisha's monitor. Disable addons on Lisa's Outlook and assist Lisa to burn files to CD.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Access Xclarity on server and noted PSU1 warning message stating PSU1 predictivr failure. Generate and export logs. DSI to contact Lenovo support. Change monitor cable on Tisha's monitor. Disable addons on Lisa's Outlook and assist Lisa to burn files to CD.	Kevin Hsueh	04/04/2024 09:27 am	04/04/2024 11:25 am	01:58

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
04/04/2024 11:58 am	Updated status to Closed	Jessica L.
04/04/2024 11:36 am	Updated status to Submitted for Invoicing	Chu H.
04/04/2024 11:36 am	Approved.	Chu H.
04/04/2024 11:28 am	Updated status to Pending Approval	Kevin H.
04/04/2024 11:28 am	Service Completed	Kevin H.
04/04/2024 11:26 am	Check-out 04/04/2024 11:25 am	Kevin H.
04/04/2024 11:26 am	Work Order Tasks Added	Kevin H.
04/04/2024 11:26 am	Updated status to Service Completed	Kevin H.
04/04/2024 11:19 am	Customer Signature Posted	Kevin H.
04/04/2024 09:38 am	Arrived 04/04/2024 09:37 am	Kevin H.
04/04/2024 09:27 am	Check-in 04/04/2024 09:27 am	Kevin H.
04/04/2024 08:31 am	Updated status to Scheduled	Kevin H.
04/04/2024 08:31 am	Assigned: Kevin Hsueh	Kevin H.
04/04/2024 08:31 am	Created workorder.	Kevin H.

Attachments 1

Filename
W41113

Work Orders