DSI WebApp

W41137 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Guy Binoya

Scheduled Date/Time:

04/15/2024, 10:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

FARG.6003: Fargo Pacific - Service Contract (05/05/23 - 05/04/24)

Rates:

Fargo Pacific - Service Contract (05/05/23 - 05/04/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Guy advised QuickBooks is unable to open on her workstation

Work Requested by: Guy Binoya

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remote support with Guy. Noted QuickBooks on Guy's workstation prompted that an update was available when opened. Proceed to download and install QuickBooks update. Confirmed with Guy that she can access QuickBooks Company Database after update was installed.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Remote support with Guy. Noted QuickBooks on Guy's workstation prompted that an update was available when opened. Proceed to download and install QuickBooks update. Confirmed with Guy that she can access QuickBooks Company Database after update was installed.	Kevin Hsueh	04/15/2024 10:30 am	04/15/2024 11:16 am	00:46

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
04/17/2024 10:25 am	Updated status to Closed	Jessica L.
04/17/2024 09:59 am	Updated status to Submitted for Invoicing	Chu H.
04/17/2024 09:59 am	Approved.	Chu H.
04/15/2024 11:20 am	No Signature: Remote Support	Kevin H.
04/15/2024 11:20 am	Updated status to Pending Approval	Kevin H.
04/15/2024 11:20 am	Service Completed	Kevin H.
04/15/2024 11:17 am	Check-out 04/15/2024 11:16 am	Kevin H.
04/15/2024 11:17 am	Work Order Tasks Added	Kevin H.
04/15/2024 11:17 am	Updated status to Service Completed	Kevin H.
04/15/2024 11:16 am	Check-in 04/15/2024 10:30 am	Kevin H.
04/15/2024 11:14 am	Updated status to Scheduled	Kevin H.
04/15/2024 11:14 am	Assigned: Kevin Hsueh	Kevin H.
04/15/2024 11:14 am	Created workorder.	Kevin H.

Attachments 1

Filename
W41137

Work Orders