DSI WebApp

W41188 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Mark Ruth (671-475-8772)

Scheduled Date/Time:

05/06/2024, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TRMA.6014: TRMA - Service Contract (04/01/24 - 03/31/25)

Rates:

TRMA - Service Contract (04/01/24 - 03/31/25) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Mark Ruth

Date Signed:

05/06/2024

Work Requested

Troubleshoot VPN issues

Work Requested by: Mark Ruth

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Test VPN Access ok. Mark's domain profile password expired. Reset password and confirmed emails are syncing on laptop, iPhone and iPad.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Test VPN Access ok. Mark's domain profile password expired. Reset password and confirmed emails are syncing on laptop, iPhone and iPad.	Kevin Hsueh	05/06/2024 10:15 am	05/06/2024 10:36 am	00:21

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/06/2024 09:44 am	Created workorder.	Kevin H.
05/06/2024 09:44 am	Assigned: Kevin Hsueh	Kevin H.
05/06/2024 09:44 am	Updated status to Scheduled	Kevin H.
05/06/2024 10:15 am	Check-in 05/06/2024 10:15 am	Kevin H.
05/06/2024 10:16 am	Arrived 05/06/2024 10:16 am	Kevin H.
05/06/2024 10:17 am	Customer Signature Posted	Kevin H.
05/06/2024 10:36 am	Updated status to Service Completed	Kevin H.
05/06/2024 10:36 am	Work Order Tasks Added	Kevin H.
05/06/2024 10:36 am	Check-out 05/06/2024 10:36 am	Kevin H.
05/06/2024 11:13 am	Service Completed	Kevin H.
05/06/2024 11:13 am	Updated status to Pending Approval	Kevin H.
05/07/2024 11:35 am	Approved.	Chu H.
05/07/2024 11:35 am	Updated status to Submitted for Invoicing	Chu H.
05/07/2024 02:28 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41188

Work Orders