DSI WebApp

W41233 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

05/21/2024, 04:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

BLAW.6003: Brooks Concepcion Law - Service Contract (03/01/24 - 02/28/25)

Rates:

Brooks Concepcion Law - Service Contract (03/01/24 - 02/28/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Work with Lenovo Support to run and export OneCLI logs for HDD2 warning on Brooks Server. Lenovo Case# 3000360816

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Lenovo Case# 3000360816 for Brooks Server HDD2 warning. Run OneCLI to obtain full system logs per Lenovo Support. Upload gathered logs to Lenovo Support through https://logupload.lenovo.com. Pending Lenovo Support review of uploaded logs and resolution steps.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Lenovo Case# 3000360816 for Brooks Server HDD2 warning. Run OneCLI to obtain full system logs per Lenovo Support. Upload gathered logs to Lenovo Support through https://logupload.lenovo.com. Pending Lenovo Support review of uploaded logs and resolution steps.	Kevin Hsueh	05/21/2024 04:00 pm	05/21/2024 05:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
05/22/2024 05:27 pm	Updated status to Closed	Jessica L.
05/22/2024 05:22 pm	Updated status to Submitted for Invoicing	Chu H.
05/22/2024 05:22 pm	Approved.	Chu H.
05/21/2024 05:12 pm	No Signature: Remote Support: Lenovo Case# 3000360816	Kevin H.
05/21/2024 05:12 pm	Updated status to Pending Approval	Kevin H.
05/21/2024 05:12 pm	Service Completed	Kevin H.
05/21/2024 05:09 pm	Check-out 05/21/2024 05:00 pm	Kevin H.
05/21/2024 05:09 pm	Work Order Tasks Added	Kevin H.
05/21/2024 05:09 pm	Updated status to Service Completed	Kevin H.
05/21/2024 05:07 pm	Check-in 05/21/2024 04:00 pm	Kevin H.
05/21/2024 05:04 pm	Updated status to Scheduled	Kevin H.
05/21/2024 05:04 pm	Assigned: Kevin Hsueh	Kevin H.
05/21/2024 05:04 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W41233

Work Orders