DSI WebApp

W41244 Closed

Customer/Point of Contact:

JMC Equipment Rental
Marie "Cookie" Taitano (671-632-4596)

Scheduled Date/Time:

05/28/2024, 03:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

JMCE.6013: JMC Equipment - Service Contract (05/01/24 - 04/30/25)

Rates:

JMC Equipment - Service Contract (05/01/24 - 04/30/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Cookie Taitano

Date Signed:

05/28/2024

Work Requested

Troubleshoot/Check JMC Server

Work Requested by: Marie "Cookie" Taitano

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Server fans spinning at full speed. IDrac lifecylce controller failed. Attempt to clear Idrac lifecycle controller and still same issue. Server functions running normally and daily backups have been successful. DSI to provide a quote to replace server. Setup Cookies Exchange emails on her mobile phone Server fans spinning at full speed. IDrac lifecylce controller failed. Attempt to clear Idrac lifecycle controller and still same issue. Server functions running normally and daily backups have been successful. DSI to provide a quote to replace server. Setup Cookies Exchange emails on her mobile phone Server fans spinning at full speed. IDrac lifecylce controller failed. Attempt to clear Idrac lifecycle controller and still same issue. Server functions running normally and daily backups have been successful. DSI to provide a quote to replace server. Setup Cookies Exchange emails on her mobile phone

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Server fans spinning at full speed. IDrac lifecylce controller failed. Attempt to clear Idrac lifecycle controller and still same issue. Server functions running normally and daily backups have been successful. DSI to provide a quote to replace server. Setup Cookies Exchange emails on her mobile phone	Kevin Hsueh	05/28/2024 03:35 pm	05/28/2024 05:12 pm	01:37

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 20

Date/Time	Comment	Tech
05/29/2024 10:07 am	Updated status to Closed	Jessica L.
05/28/2024 10:30 pm	Updated status to Submitted for Invoicing	Chu H.
05/28/2024 10:30 pm	Approved.	Chu H.
05/28/2024 05:24 pm	Updated status to Pending Approval	Kevin H.
05/28/2024 05:24 pm	Service Completed	Kevin H.
05/28/2024 05:19 pm	Check-out 05/28/2024 05:12 pm	Kevin H.
05/28/2024 05:19 pm	Work Order Tasks Added	Kevin H.
05/28/2024 05:19 pm	Updated status to Service Completed	Kevin H.
05/28/2024 05:15 pm	Check-out 05/28/2024 05:12 pm	Kevin H.
05/28/2024 05:15 pm	Work Order Tasks Added	Kevin H.
05/28/2024 05:15 pm	Updated status to Service Completed	Kevin H.
05/28/2024 05:14 pm	Check-out 05/28/2024 05:12 pm	Kevin H.
05/28/2024 05:14 pm	Work Order Tasks Added	Kevin H.
05/28/2024 05:14 pm	Updated status to Service Completed	Kevin H.
05/28/2024 04:25 pm	Customer Signature Posted	Kevin H.
05/28/2024 03:36 pm	Arrived 05/28/2024 03:36 pm	Kevin H.
05/28/2024 03:35 pm	Check-in 05/28/2024 03:35 pm	Kevin H.
05/28/2024 02:51 pm	Updated status to Scheduled	Kevin H.
05/28/2024 02:51 pm	Assigned: Kevin Hsueh	Kevin H.
05/28/2024 02:51 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W41244

Work Orders