DSI WebApp

W41263 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Jay Park ((671)646-1771/3620)

Scheduled Date/Time:

06/10/2024, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

FARG.6004: Fargo Pacific - Service Contract (05/05/24 - 05/04/25)

Rates:

Fargo Pacific - Service Contract (05/05/24 - 05/04/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Guy Binoya

Date Signed:

06/10/2024

Work Requested

Troubleshoot Jay's Laptop

Work Requested by: Jay Park

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

MS Teams starting up automatically and casuing freezing and black screen issues. Disable MS Teams on start up. Check event log for other issues. No other issues shown in event log.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	MS Teams starting up automatically and casuing freezing and black screen issues. Disable MS Teams on start up. Check event log for other issues. No other issues shown in event log.	Kevin Hsueh	06/10/2024 09:29 am	06/10/2024 09:56 am	00:27

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 18

Date/Time	Comment	Tech
06/10/2024 05:01 pm	Updated status to Closed	Jessica L.
06/10/2024 11:12 am	Updated status to Submitted for Invoicing	Chu H.
06/10/2024 11:12 am	Approved.	Chu H.
06/10/2024 11:06 am	Updated status to Submitted for Invoicing	Chu H.
06/10/2024 11:06 am	Approved.	Chu H.
06/10/2024 11:05 am	Updated status to Submitted for Invoicing	Chu H.
06/10/2024 11:05 am	Approved.	Chu H.
06/10/2024 10:15 am	Updated status to Pending Approval	Kevin H.
06/10/2024 10:15 am	Service Completed	Kevin H.
06/10/2024 09:57 am	Check-out 06/10/2024 09:56 am	Kevin H.
06/10/2024 09:57 am	Work Order Tasks Added	Kevin H.
06/10/2024 09:57 am	Updated status to Service Completed	Kevin H.
06/10/2024 09:35 am	Customer Signature Posted	Kevin H.
06/10/2024 09:30 am	Arrived 06/10/2024 09:29 am	Kevin H.
06/10/2024 09:29 am	Check-in 06/10/2024 09:29 am	Kevin H.
06/10/2024 09:09 am	Updated status to Scheduled	Kevin H.
06/10/2024 09:09 am	Assigned: Kevin Hsueh	Kevin H.
06/10/2024 09:09 am	Created workorder.	Kevin H.

Attachments 1

Filename
W41263

Work Orders