DSI WebApp

W41279 Closed

Customer/Point of Contact:

No Ka Oi
Duce Romias (+1 (671) 734-1773)

Scheduled Date/Time:

06/14/2024, 09:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

NOKA.2001: No Ka Oi - Lenovo Server Project 2024

Rates:

No Ka Oi - Lenovo Server Project 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

4

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Elisa Loyola

Date Signed:

06/14/2024

Work Requested

Clone 2 pc hdd to ssd. Install office365 and SentinelOne. Prep pcs for migration to new server network.

Work Requested by: Duce Romias

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Uninstall old MS office, Malwarebytes, HP Wolf Securiry and install Office 2021 pro and SentinelOne on 6 PC. Clean our malware from 2 PCs. Upgrade one PC from win 10 home to pro. Change computer names on existing pc to DSI standard

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Uninstall old MS office, Malwarebytes, HP Wolf Securiry and install Office 2021 pro and SentinelOne on 6 PC. Clean our malware from 2 PCs. Upgrade one PC from win 10 home to pro. Change computer names on existing pc to DSI standard. Clone 2 PC from HDD to SSD	Chu Hsieh	06/14/2024 09:30 am	06/14/2024 03:30 pm	06:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
06/14/2024 09:01 am	Created workorder.	Chu H.
06/14/2024 09:01 am	Assigned: Chu Hsieh	Chu H.
06/14/2024 09:01 am	Updated status to Scheduled	Chu H.
06/14/2024 03:34 pm	Check-in 06/14/2024 09:30 am	Chu H.
06/14/2024 03:35 pm	Arrived 06/14/2024 09:45 am	Chu H.
06/14/2024 03:38 pm	Updated status to Service Completed	Chu H.
06/14/2024 03:38 pm	Work Order Tasks Added	Chu H.
06/14/2024 03:38 pm	Check-out 06/14/2024 03:30 pm	Chu H.
06/14/2024 03:41 pm	Customer Signature Posted	Chu H.
06/14/2024 03:45 pm	Work Completed not Explained to Customer Reason:	Chu H.
06/14/2024 03:45 pm	Service Completed	Chu H.
06/14/2024 03:45 pm	Updated status to Pending Approval	Chu H.
06/14/2024 03:46 pm	Approved.	Chu H.
06/14/2024 03:46 pm	Updated status to Submitted for Invoicing	Chu H.
06/14/2024 04:01 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41279

Work Orders