DSI WebApp

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

06/17/2024, 10:38 am

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

TRMA.6014: TRMA - Service Contract (04/01/24 - 03/31/25)

Rates:

TRMA - Service Contract (04/01/24 - 03/31/25) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Troubleshoot Acer Laptop

Work Requested by: Chona Cabedo

	Item	Serial Number	Notes
1	Acer Aspire 5	NXA2EAA00410206EA83400

Download, install, and configure SonicWALL VPN Client on Acer Aspire 5 laptop.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Download, install, and configure SonicWALL VPN Client on Acer Aspire 5 laptop.	Kevin Hsueh	06/17/2024 10:30 am	06/17/2024 10:56 am	00:26

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
06/18/2024 02:54 pm	Updated status to Closed	Jessica L.
06/18/2024 10:49 am	Updated status to Submitted for Invoicing	Chu H.
06/18/2024 10:49 am	Approved.	Chu H.
06/17/2024 11:01 am	Signature for Later: Laptop will be delivered to TRMA	Kevin H.
06/17/2024 11:01 am	Updated status to Pending Approval	Kevin H.
06/17/2024 11:01 am	Service Completed	Kevin H.
06/17/2024 10:56 am	Check-out 06/17/2024 10:56 am	Kevin H.
06/17/2024 10:56 am	Work Order Tasks Added	Kevin H.
06/17/2024 10:56 am	Updated status to Service Completed	Kevin H.
06/17/2024 10:55 am	Check-in 06/17/2024 10:30 am	Kevin H.
06/17/2024 10:39 am	Added customer equipment.	Kevin H.
06/17/2024 10:39 am	Updated status to Pending Schedule	Kevin H.
06/17/2024 10:39 am	Assigned: Kevin Hsueh	Kevin H.
06/17/2024 10:39 am	Created workorder.	Kevin H.

Filename
Items Received 01/01/1970 10:00 am
W41282