W41356   Closed

07/17/2024, 03:00 pm   
Onsite
Service Contract
BLAW.6003: Brooks Concepcion Law - Service Contract (03/01/24 - 02/28/25)
Brooks Concepcion Law - Service Contract (03/01/24 - 02/28/25) [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Lisa Brooks
07/17/2024

Work Requested

Install new UPS batteries on APC UPS (Batteries provided by Lisa). Update Server RAID controller Firmware.
Work Requested by: Lisa Brooks

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Install 2 new 12V 12Ah batteries on APC C1500 UPS. update Lenovo server controller firmware and clear event log. HDD2 warning comes back. Contact Lenovo support and Lenovo Support advised ticket will be updated and next steps will be provided.
Work Completed Technician Check-in Check-out Actual Hrs
1 Install 2 new 12V 12Ah batteries on APC C1500 UPS. update Lenovo server controller firmware and clear event log. HDD2 warning comes back. Contact Lenovo support and Lenovo Support advised ticket will be updated and next steps will be provided. Kevin Hsueh
07/17/2024 02:51 pm 07/17/2024 03:50 pm 00:59

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
07/19/2024 09:44 am Updated status to Closed Jessica L.
07/19/2024 08:48 am Updated status to Submitted for Invoicing Chu H.
07/19/2024 08:48 am Approved. Chu H.
07/17/2024 04:08 pm Updated status to Pending Approval Kevin H.
07/17/2024 04:08 pm Service Completed Kevin H.
07/17/2024 04:06 pm Check-out 07/17/2024 03:50 pm Kevin H.
07/17/2024 04:06 pm Work Order Tasks Added Kevin H.
07/17/2024 04:06 pm Updated status to Service Completed Kevin H.
07/17/2024 03:57 pm Customer Signature Posted Kevin H.
07/17/2024 02:51 pm Arrived 07/17/2024 02:51 pm Kevin H.
07/17/2024 02:51 pm Check-in 07/17/2024 02:51 pm Kevin H.
07/17/2024 02:08 pm Updated status to Scheduled Kevin H.
07/17/2024 02:08 pm Assigned: Kevin Hsueh Kevin H.
07/17/2024 02:08 pm Created workorder. Kevin H.

Attachments 1

Filename
W41356