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W41356 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

07/17/2024, 03:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6003: Brooks Concepcion Law - Service Contract (03/01/24 - 02/28/25)

Rates:

Brooks Concepcion Law - Service Contract (03/01/24 - 02/28/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

07/17/2024

Work Requested

Install new UPS batteries on APC UPS (Batteries provided by Lisa). Update Server RAID controller Firmware.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Install 2 new 12V 12Ah batteries on APC C1500 UPS. update Lenovo server controller firmware and clear event log. HDD2 warning comes back. Contact Lenovo support and Lenovo Support advised ticket will be updated and next steps will be provided.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Install 2 new 12V 12Ah batteries on APC C1500 UPS. update Lenovo server controller firmware and clear event log. HDD2 warning comes back. Contact Lenovo support and Lenovo Support advised ticket will be updated and next steps will be provided.	Kevin Hsueh	07/17/2024 02:51 pm	07/17/2024 03:50 pm	00:59

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/19/2024 09:44 am	Updated status to Closed	Jessica L.
07/19/2024 08:48 am	Updated status to Submitted for Invoicing	Chu H.
07/19/2024 08:48 am	Approved.	Chu H.
07/17/2024 04:08 pm	Updated status to Pending Approval	Kevin H.
07/17/2024 04:08 pm	Service Completed	Kevin H.
07/17/2024 04:06 pm	Check-out 07/17/2024 03:50 pm	Kevin H.
07/17/2024 04:06 pm	Work Order Tasks Added	Kevin H.
07/17/2024 04:06 pm	Updated status to Service Completed	Kevin H.
07/17/2024 03:57 pm	Customer Signature Posted	Kevin H.
07/17/2024 02:51 pm	Arrived 07/17/2024 02:51 pm	Kevin H.
07/17/2024 02:51 pm	Check-in 07/17/2024 02:51 pm	Kevin H.
07/17/2024 02:08 pm	Updated status to Scheduled	Kevin H.
07/17/2024 02:08 pm	Assigned: Kevin Hsueh	Kevin H.
07/17/2024 02:08 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W41356

Work Orders