W41396   Closed

08/09/2024, 02:00 pm   
Remote
Service Contract
TRMA.6014: TRMA - Service Contract (04/01/24 - 03/31/25)
TRMA - Service Contract (04/01/24 - 03/31/25) [TOTAL MONTHLY HOURS: 6]
0
1
Kevin Hsueh
No

Work Requested

Setup VPN and Ajera access for Tish
Work Requested by: Chona Cabedo

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Remote Support: Setup SonicWALL GVC and test VPN connection successfully. Access ajerasrv/ajera and login using Tish's account. Download Ajera plug in. SonicWALL GVC and Ajera setup and working.
Work Completed Technician Check-in Check-out Actual Hrs
1 Remote Support: Setup SonicWALL GVC and test VPN connection successfully. Access ajerasrv/ajera and login using Tish's account. Download Ajera plug in. SonicWALL GVC and Ajera setup and working. Kevin Hsueh
08/09/2024 02:00 pm 08/09/2024 03:00 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
08/12/2024 03:03 pm Updated status to Closed Jessica L.
08/12/2024 02:32 pm Updated status to Submitted for Invoicing Chu H.
08/12/2024 02:32 pm Approved. Chu H.
08/09/2024 04:54 pm No Signature: Remote Support Kevin H.
08/09/2024 04:54 pm Updated status to Pending Approval Kevin H.
08/09/2024 04:54 pm Service Completed Kevin H.
08/09/2024 04:42 pm Check-out 08/09/2024 03:00 pm Kevin H.
08/09/2024 04:42 pm Work Order Tasks Added Kevin H.
08/09/2024 04:42 pm Updated status to Service Completed Kevin H.
08/09/2024 04:39 pm Check-in 08/09/2024 02:00 pm Kevin H.
08/09/2024 03:35 pm Updated status to Scheduled Kevin H.
08/09/2024 03:35 pm Assigned: Kevin Hsueh Kevin H.
08/09/2024 03:35 pm Created workorder. Kevin H.

Attachments 1

Filename
W41396