DSI WebApp

W41442 Closed

Customer/Point of Contact:

Guam Surgicenter
Colin O'Connell (671-646-3855)

Scheduled Date/Time:

09/03/2024, 10:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMPL.6003: Guam Medical Plaza - Service Contract (03/01/24 - 02/28/25)

Rates:

Guam Medical Plaza - Service Contract (03/01/24 - 02/28/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Colin

Date Signed:

09/03/2024

Work Requested

Troubleshoot IP Phone

Work Requested by: Colin O'Connell

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Cordless IP Phone (extension 135) not working. Extension 135 shows registration failed. Update Extension 135 authentication password and remove IP Phone IP Address from IP Blacklist. Confirmed Extension 135 is now registered on cordless IP Phone. Perform test calls with Colin successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Cordless IP Phone (extension 135) not working. Extension 135 shows registration failed. Update Extension 135 authentication password and remove IP Phone IP Address from IP Blacklist. Confirmed Extension 135 is now registered on cordless IP Phone. Perform test calls with Colin successfully.	Kevin Hsueh	09/03/2024 10:27 am	09/03/2024 11:15 am	00:48

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
09/05/2024 02:49 pm	Updated status to Closed	Jessica L.
09/05/2024 10:59 am	Updated status to Submitted for Invoicing	Chu H.
09/05/2024 10:59 am	Approved.	Chu H.
09/03/2024 02:30 pm	Updated status to Pending Approval	Kevin H.
09/03/2024 02:30 pm	Service Completed	Kevin H.
09/03/2024 02:28 pm	Service Completed	Kevin H.
09/03/2024 02:28 pm	Additional part/service required.	Kevin H.
09/03/2024 02:24 pm	Check-out 09/03/2024 11:15 am	Kevin H.
09/03/2024 02:24 pm	Work Order Tasks Added	Kevin H.
09/03/2024 02:24 pm	Updated status to Service Completed	Kevin H.
09/03/2024 10:50 am	Customer Signature Posted	Kevin H.
09/03/2024 10:50 am	Customer Signature Posted	Kevin H.
09/03/2024 10:28 am	Arrived 09/03/2024 10:28 am	Kevin H.
09/03/2024 10:27 am	Check-in 09/03/2024 10:27 am	Kevin H.
09/03/2024 10:02 am	Updated status to Scheduled	Kevin H.
09/03/2024 10:02 am	Assigned: Kevin Hsueh	Kevin H.
09/03/2024 10:02 am	Created workorder.	Kevin H.

Attachments 1

Filename
W41442

Work Orders