DSI WebApp

W41457 Closed

Customer/Point of Contact:

JMC Equipment Rental
Corey Paulino

Scheduled Date/Time:

09/12/2024, 10:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

JMCE.6013: JMC Equipment - Service Contract (05/01/24 - 04/30/25)

Rates:

JMC Equipment - Service Contract (05/01/24 - 04/30/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Exchange Server. Corey reported unable to send/receive emails

Work Requested by: Corey Paulino

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Exchange Server D: Drive (Exchange EDB and Temp Directory) was out of disk space. Free up 15GB of disk space on D: drive and restart MS Exchange services. Test send/receive emails successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Exchange Server D: Drive (Exchange EDB and Temp Directory) was out of disk space. Free up 15GB of disk space on D: drive and restart MS Exchange services. Test send/receive emails successfully.	Kevin Hsueh	09/12/2024 10:30 am	09/12/2024 11:30 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
09/12/2024 05:27 pm	Updated status to Closed	Jessica L.
09/12/2024 04:45 pm	Updated status to Submitted for Invoicing	Chu H.
09/12/2024 04:45 pm	Approved.	Chu H.
09/12/2024 03:34 pm	No Signature: Remote Support: Corey Paulino	Kevin H.
09/12/2024 03:34 pm	Updated status to Pending Approval	Kevin H.
09/12/2024 03:34 pm	Service Completed	Kevin H.
09/12/2024 03:25 pm	Check-out 09/12/2024 11:30 am	Kevin H.
09/12/2024 03:25 pm	Work Order Tasks Added	Kevin H.
09/12/2024 03:25 pm	Updated status to Service Completed	Kevin H.
09/12/2024 03:23 pm	Check-in 09/12/2024 10:30 am	Kevin H.
09/12/2024 03:18 pm	Updated status to Scheduled	Kevin H.
09/12/2024 03:18 pm	Assigned: Kevin Hsueh	Kevin H.
09/12/2024 03:18 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W41457

Work Orders