DSI WebApp

W41468 Closed

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

09/19/2024, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6011: Micronesian Divers Association - Service Contract (08/02/24 - 08/01/25)

Rates:

Micronesian Divers Association - Service Contract (08/02/24 - 08/01/25) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

6

Est. Service Time (hrs):

3

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Rose

Date Signed:

09/19/2024

Work Requested

Deliver and setup Mr. Webber's new Lenovo X1 Carbon. Transfer data from workstation to Lenovo X1 Carbon.

Work Requested by: Lee Webber

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot rental department workstation. no display output to monitor. Test monitor on known good workstation ok. Rental department workstation system board not outputing image. Systemboard going bad. MDA to procure a new workstation. Setup Mr. Webbers new Lenovo X1 Carbon. Transfer all data from old laptop to new laptop. Install Sonicwall VPN Client, MS Office. Setup SonicWALL VPN and lee@mdaguam.com on outlook. Test access with Mr. Webber successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot rental department workstation. no display output to monitor. Test monitor on known good workstation ok. Rental department workstation system board not outputing image. Systemboard going bad. MDA to procure a new workstation. Setup Mr. Webbers new Lenovo X1 Carbon. Transfer all data from old laptop to new laptop. Install Sonicwall VPN Client, MS Office. Setup SonicWALL VPN and lee@mdaguam.com on outlook. Test access with Mr. Webber successfully.	Kevin Hsueh	09/19/2024 02:00 pm	09/19/2024 04:50 pm	02:50

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/19/2024 11:32 am	Created workorder.	Kevin H.
09/19/2024 11:32 am	Assigned: Kevin Hsueh	Kevin H.
09/19/2024 11:32 am	Updated status to Scheduled	Kevin H.
09/19/2024 02:43 pm	Check-in 09/19/2024 02:00 pm	Kevin H.
09/19/2024 02:43 pm	Arrived 09/19/2024 02:00 pm	Kevin H.
09/19/2024 04:35 pm	Customer Signature Posted	Kevin H.
09/19/2024 04:47 pm	Updated status to Service Completed	Kevin H.
09/19/2024 04:47 pm	Work Order Tasks Added	Kevin H.
09/19/2024 04:47 pm	Check-out 09/19/2024 04:50 pm	Kevin H.
09/19/2024 04:49 pm	Service Completed	Kevin H.
09/19/2024 04:49 pm	Updated status to Pending Approval	Kevin H.
09/20/2024 11:54 am	Approved.	Chu H.
09/20/2024 11:54 am	Updated status to Submitted for Invoicing	Chu H.
09/20/2024 02:17 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41468

Work Orders