DSI WebApp

W41516 Closed

Customer/Point of Contact:

Isa Dental
Linda Santos (1-671-646-7982)

Scheduled Date/Time:

10/15/2024, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

IDC0.6015: Isa Dental - Service Contract (04/01/24 - 03/31/25)

Rates:

Isa Dental - Service Contract (04/01/24 - 03/31/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Linda Santos

Date Signed:

10/15/2024

Work Requested

troubleshoot workstation

Work Requested by: Linda Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

checkout counter workstation had no network access. Noted workstation connected to IP Phone for network. IP phone network cable to LAN not connected securely. Reconnect cable. Confirmed IP Phone boots up and workstation can access the network.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	checkout counter workstation had no network access. Noted workstation connected to IP Phone for network. IP phone network cable to LAN not connected securely. Reconnect cable. Confirmed IP Phone boots up and workstation can access the network.	Kevin Hsueh	10/15/2024 10:29 am	10/15/2024 10:58 am	00:29

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/15/2024 03:29 pm	Updated status to Closed	Jessica L.
10/15/2024 02:55 pm	Updated status to Submitted for Invoicing	Chu H.
10/15/2024 02:55 pm	Approved.	Chu H.
10/15/2024 11:01 am	Updated status to Pending Approval	Kevin H.
10/15/2024 11:01 am	Service Completed	Kevin H.
10/15/2024 10:59 am	Check-out 10/15/2024 10:58 am	Kevin H.
10/15/2024 10:59 am	Work Order Tasks Added	Kevin H.
10/15/2024 10:59 am	Updated status to Service Completed	Kevin H.
10/15/2024 10:38 am	Customer Signature Posted	Kevin H.
10/15/2024 10:29 am	Arrived 10/15/2024 10:29 am	Kevin H.
10/15/2024 10:29 am	Check-in 10/15/2024 10:29 am	Kevin H.
10/15/2024 10:06 am	Updated status to Scheduled	Kevin H.
10/15/2024 10:06 am	Assigned: Kevin Hsueh	Kevin H.
10/15/2024 10:06 am	Created workorder.	Kevin H.

Attachments 1

Filename
W41516

Work Orders