DSI WebApp

W41527 Closed

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

10/17/2024, 10:45 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

RFVL.6008: Roberts Fowler and Visosky - Service Contract 2024

Rates:

Roberts Fowler & Visosky - Service Contract 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Sophia Sanchez

Date Signed:

10/17/2024

Work Requested

No internet service. GTA blade server down

Work Requested by: Sophia Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Set sonicwall to failover to X2 whenever ITE or GTA provide with a BEC device

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Set sonicwall to failover to X2 whenever ITE or GTA provide with a BEC device	Chu Hsieh	10/17/2024 10:45 am	10/17/2024 11:27 am	00:42

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/17/2024 11:23 am	Created workorder.	Chu H.
10/17/2024 11:23 am	Assigned: Chu Hsieh	Chu H.
10/17/2024 11:23 am	Updated status to Scheduled	Chu H.
10/17/2024 11:25 am	Check-in 10/17/2024 10:45 am	Chu H.
10/17/2024 11:26 am	Arrived 10/17/2024 10:50 am	Chu H.
10/17/2024 11:29 am	Updated status to Service Completed	Chu H.
10/17/2024 11:29 am	Work Order Tasks Added	Chu H.
10/17/2024 11:29 am	Check-out 10/17/2024 11:27 am	Chu H.
10/17/2024 11:30 am	Customer Signature Posted	Chu H.
10/17/2024 11:32 am	Service Completed	Chu H.
10/17/2024 11:32 am	Updated status to Pending Approval	Chu H.
10/17/2024 11:33 am	Approved.	Chu H.
10/17/2024 11:33 am	Updated status to Submitted for Invoicing	Chu H.
10/17/2024 03:09 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41527

Work Orders