DSI WebApp

W41623 Closed

Customer/Point of Contact:

JMC Equipment Rental
Corey Paulino

Scheduled Date/Time:

12/12/2024, 12:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

JMCE.6013: JMC Equipment - Service Contract (05/01/24 - 04/30/25)

Rates:

JMC Equipment - Service Contract (05/01/24 - 04/30/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Server. Emails not being received.

Work Requested by: Corey Paulino

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

D: Drive where Exchange EDB is stored out of disk space. Free up 10GB of disk space and restart Exchange services. Test send and receive an email with a PDF attachment successful. Confirmed with Corey he also received the test email.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	D: Drive where Exchange EDB is stored out of disk space. Free up 10GB of disk space and restart Exchange services. Test send and receive an email with a PDF attachment successful. Confirmed with Corey he also received the test email.	Kevin Hsueh	12/12/2024 12:30 pm	12/12/2024 01:30 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/12/2024 05:21 pm	Updated status to Closed	Jessica L.
12/12/2024 05:06 pm	Updated status to Submitted for Invoicing	Chu H.
12/12/2024 05:06 pm	Approved.	Chu H.
12/12/2024 01:47 pm	No Signature: Remote Support	Kevin H.
12/12/2024 01:47 pm	Updated status to Pending Approval	Kevin H.
12/12/2024 01:47 pm	Service Completed	Kevin H.
12/12/2024 01:47 pm	Additional part/service required.	Kevin H.
12/12/2024 01:42 pm	Check-out 12/12/2024 01:30 pm	Kevin H.
12/12/2024 01:42 pm	Work Order Tasks Added	Kevin H.
12/12/2024 01:42 pm	Updated status to Service Completed	Kevin H.
12/12/2024 01:41 pm	Check-in 12/12/2024 12:30 pm	Kevin H.
12/12/2024 01:14 pm	Updated status to Scheduled	Kevin H.
12/12/2024 01:14 pm	Assigned: Kevin Hsueh	Kevin H.
12/12/2024 01:14 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W41623

Work Orders