DSI WebApp

W41709 Closed

Customer/Point of Contact:

JMC Equipment Rental
Marie "Cookie" Taitano (671-632-4596)

Scheduled Date/Time:

02/06/2025, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

JMCE.2001: JMC Equipment - Lenovo Server Project 2024

Rates:

JMC Equipment - Lenovo Server Project 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

3

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot user issues related to new server project

Work Requested by: Marie "Cookie" Taitano

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Repair SonicWALL VPN client on Levi and Markley laptops. Reinstall network Xerox MFP on Cookie and Vic workstations. Configure exchange emails on Joe and Manuel's mobile phones. Continue export of historical emails from old server.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Repair SonicWALL VPN client on Levi and Markley laptops. Reinstall network Xerox MFP on Cookie and Vic workstations. Configure exchange emails on Joe and Manuel's mobile phones. Continue export of historical emails from old server.	Kevin Hsueh	02/06/2025 02:00 pm	02/06/2025 05:00 pm	03:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
02/06/2025 02:04 pm	Created workorder.	Kevin H.
02/06/2025 02:04 pm	Assigned: Kevin Hsueh	Kevin H.
02/06/2025 02:04 pm	Updated status to Scheduled	Kevin H.
02/06/2025 03:06 pm	Check-in 02/06/2025 02:00 pm	Kevin H.
02/06/2025 03:08 pm	Arrived 02/06/2025 02:00 pm	Kevin H.
02/06/2025 05:15 pm	Updated status to Service Completed	Kevin H.
02/06/2025 05:15 pm	Work Order Tasks Added	Kevin H.
02/06/2025 05:15 pm	Check-out 02/06/2025 05:00 pm	Kevin H.
02/06/2025 05:18 pm	Service Completed	Kevin H.
02/06/2025 05:18 pm	Updated status to Pending Approval	Kevin H.
02/06/2025 05:18 pm	No Signature: project	Kevin H.
02/06/2025 06:23 pm	Approved.	Chu H.
02/06/2025 06:23 pm	Updated status to Submitted for Invoicing	Chu H.
02/10/2025 05:11 pm	Updated status to Closed	Jessica L.
02/10/2025 05:11 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41709

Work Orders