DSI WebApp

W41719 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

02/11/2025, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6003: Brooks Concepcion Law - Service Contract (03/01/24 - 02/28/25)

Rates:

Brooks Concepcion Law - Service Contract (03/01/24 - 02/28/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

02/11/2025

Work Requested

Server maintenance check. Upgrade Debtmaster.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Install Debtmaster 11.49 on server and workstations. Download and install available Windows updates on servers. Repair MS 365 on Velma's workstation. Terry, Lisa, Georgette, and Edna workstations need to be upgraded as they are not compatible with Windows 11. All other workstations are running Windows 11.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Install Debtmaster 11.49 on server and workstations. Download and install available Windows updates on servers. Repair MS 365 on Velma's workstation. Terry, Lisa, Georgette, and Edna workstations need to be upgraded as they are not compatible with Windows 11. All other workstations are running Windows 11.	Kevin Hsueh	02/11/2025 08:51 am	02/11/2025 09:51 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
02/11/2025 08:21 am	Created workorder.	Kevin H.
02/11/2025 08:21 am	Assigned: Kevin Hsueh	Kevin H.
02/11/2025 08:21 am	Updated status to Scheduled	Kevin H.
02/11/2025 08:51 am	Check-in 02/11/2025 08:51 am	Kevin H.
02/11/2025 08:53 am	Arrived 02/11/2025 08:53 am	Kevin H.
02/11/2025 10:05 am	Customer Signature Posted	Kevin H.
02/11/2025 10:09 am	Updated status to Service Completed	Kevin H.
02/11/2025 10:09 am	Work Order Tasks Added	Kevin H.
02/11/2025 10:09 am	Check-out 02/11/2025 09:51 am	Kevin H.
02/11/2025 10:10 am	Service Completed	Kevin H.
02/11/2025 10:10 am	Updated status to Pending Approval	Kevin H.
02/11/2025 10:46 am	Approved.	Chu H.
02/11/2025 10:46 am	Updated status to Submitted for Invoicing	Chu H.
02/11/2025 11:12 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41719

Work Orders