DSI WebApp

W41751 Closed

Customer/Point of Contact:

Guam Memorial Park
Jor-El Williams (671-734-9835)

Scheduled Date/Time:

02/27/2025, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMP0.6014: Guam Memorial Park - Service Contract (03/01/24 - 02/28/25)

Rates:

Guam Memorial Park - Service Contract (03/01/24 - 02/28/25) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

JorEl Williams

Date Signed:

02/27/2025

Work Requested

Troubleshoot Workstation

Work Requested by: Jor-El Williams

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Lyn workstation running slow. Check workstation and HDD needs to be upgraded. Suggest to JorEl to upgrade with new computer as Lyn's current computer processor does not support Windows 11. Check remaing workstations at GMP and noted 4 workstations need to be upgraded. Create new email account and profile for Alicia Mafnas. Export list of current CSI users and email to Agnes and JorEl. Check server and noted HDD2 failed. DSI to provide a quote for a replacement drive

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Lyn workstation running slow. Check workstation and HDD needs to be upgraded. Suggest to JorEl to upgrade with new computer as Lyn's current computer processor does not support Windows 11. Check remaing workstations at GMP and noted 4 workstations need to be upgraded. Create new email account and profile for Alicia Mafnas. Export list of current CSI users and email to Agnes and JorEl. Check server and noted HDD2 failed. DSI to provide a quote for a replacement drive	Kevin Hsueh	02/27/2025 09:24 am	02/27/2025 10:14 am	00:50

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
02/28/2025 09:01 am	Updated status to Closed	Jessica L.
02/27/2025 11:31 pm	Updated status to Submitted for Invoicing	Chu H.
02/27/2025 11:31 pm	Approved.	Chu H.
02/27/2025 10:18 am	Updated status to Pending Approval	Kevin H.
02/27/2025 10:18 am	Service Completed	Kevin H.
02/27/2025 10:16 am	Check-out 02/27/2025 10:14 am	Kevin H.
02/27/2025 10:16 am	Work Order Tasks Added	Kevin H.
02/27/2025 10:16 am	Updated status to Service Completed	Kevin H.
02/27/2025 10:12 am	Customer Signature Posted	Kevin H.
02/27/2025 09:24 am	Arrived 02/27/2025 09:24 am	Kevin H.
02/27/2025 09:24 am	Check-in 02/27/2025 09:24 am	Kevin H.
02/27/2025 08:30 am	Updated status to Scheduled	Kevin H.
02/27/2025 08:30 am	Assigned: Kevin Hsueh	Kevin H.
02/27/2025 08:30 am	Created workorder.	Kevin H.

Attachments 1

Filename
W41751

Work Orders