DSI WebApp

W41834 Closed

Customer/Point of Contact:

Guam Memorial Park
Roxanne Simpkin-Williams (1-671-734-9835)

Scheduled Date/Time:

04/03/2025, 02:30 pm

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

GMP0.6015: Guam Memorial Park - Service Contract (03/01/25 - 02/28/26)

Rates:

Guam Memorial Park - Service Contract (03/01/25 - 02/28/26) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

4

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

JorEl Williams

Date Signed:

04/14/2025

Work Requested

Setup new Lenovo Workstation.

Work Requested by: Roxanne Simpkin-Williams

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 3

Summary of Tasks

Deliver and setup workstation. Setup Alicia@guammemorialpark.com email in Outlook. Test access to CSI, Cyberquerry and network printer ok.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Perform initial setup of the new Lenovo workstation. Install N-Able, SentinelOne, and all currently available Windows updates. Workstation to be delivered and setup onsite on Monday.	Kevin Hsueh	04/03/2025 02:30 pm	04/03/2025 03:30 pm	01:00
2	Add workstation to domain. Download and install MS Office 2016. Unable to download successfully at GMP. brought back to DSI and download and install MS Office 2016.	Kevin Hsueh	04/10/2025 02:00 pm	04/10/2025 03:00 pm	01:00
3	Deliver and setup workstation. Setup Alicia@guammemorialpark.com email in Outlook. Test access to CSI, Cyberquerry and network printer ok.	Kevin Hsueh	04/14/2025 09:44 am	04/14/2025 10:16 am	00:32

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 19

Date/Time	Comment	Tech
04/03/2025 03:32 pm	Created workorder.	Kevin H.
04/03/2025 03:32 pm	Assigned: Kevin Hsueh	Kevin H.
04/03/2025 03:32 pm	Updated status to Scheduled	Kevin H.
04/03/2025 03:35 pm	Check-in 04/03/2025 02:30 pm	Kevin H.
04/03/2025 03:37 pm	Updated status to In Progress	Kevin H.
04/03/2025 03:37 pm	Check-out 04/03/2025 03:30 pm	Kevin H.
04/10/2025 02:04 pm	Check-in 04/10/2025 02:00 pm	Kevin H.
04/14/2025 09:40 am	Updated status to In Progress	Kevin H.
04/14/2025 09:40 am	Check-out 04/10/2025 03:00 pm	Kevin H.
04/14/2025 09:44 am	Check-in 04/14/2025 09:44 am	Kevin H.
04/14/2025 10:13 am	Customer Signature Posted	Kevin H.
04/14/2025 10:16 am	Updated status to Service Completed	Kevin H.
04/14/2025 10:16 am	Work Order Tasks Added	Kevin H.
04/14/2025 10:16 am	Check-out 04/14/2025 10:16 am	Kevin H.
04/14/2025 10:18 am	Service Completed	Kevin H.
04/14/2025 10:18 am	Updated status to Pending Approval	Kevin H.
04/14/2025 11:20 pm	Approved.	Chu H.
04/14/2025 11:20 pm	Updated status to Submitted for Invoicing	Chu H.
04/15/2025 08:44 am	Updated status to Closed	Jessica L.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W41834

Work Orders