DSI WebApp

W41841 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Eric James

Scheduled Date/Time:

04/07/2025, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/24 - 08/25/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Eric James

Date Signed:

04/07/2025

Work Requested

troubleshoot Eric printing issues

Work Requested by: Eric James

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Eric unable to print to Xerox or access web ui (192.168.1.5). Noted workstation not getting IP Address from DHCP. Release and renew IP Address and confirmed IP Address obtained properly. Test print and access Xerox printer successful.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Eric unable to print to Xerox or access web ui (192.168.1.5). Noted workstation not getting IP Address from DHCP. Release and renew IP Address and confirmed IP Address obtained properly. Test print and access Xerox printer successful.	Kevin Hsueh	04/07/2025 09:30 am	04/07/2025 09:57 am	00:27

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
04/07/2025 09:52 am	Created workorder.	Kevin H.
04/07/2025 09:52 am	Assigned: Kevin Hsueh	Kevin H.
04/07/2025 09:52 am	Updated status to Scheduled	Kevin H.
04/07/2025 09:54 am	Check-in 04/07/2025 09:30 am	Kevin H.
04/07/2025 09:55 am	Arrived 04/07/2025 09:30 am	Kevin H.
04/07/2025 09:55 am	Customer Signature Posted	Kevin H.
04/07/2025 09:58 am	Updated status to Service Completed	Kevin H.
04/07/2025 09:58 am	Work Order Tasks Added	Kevin H.
04/07/2025 09:58 am	Check-out 04/07/2025 09:57 am	Kevin H.
04/07/2025 10:02 am	Service Completed	Kevin H.
04/07/2025 10:02 am	Updated status to Pending Approval	Kevin H.
04/09/2025 09:02 am	Approved.	Chu H.
04/09/2025 09:02 am	Updated status to Submitted for Invoicing	Chu H.
04/09/2025 10:18 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41841

Work Orders