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W41849   Closed

05/01/2025, 01:30 pm   
Onsite
Service Contract
MDA0.6011: Micronesian Divers Association - Service Contract (08/02/24 - 08/01/25)
Micronesian Divers Association - Service Contract (08/02/24 - 08/01/25) [TOTAL MONTHLY HOURS: 6]
0
0
Alahas Pereda
No

Work Requested

Troubleshoot computer.
Work Requested by: Wes Seleen

Items Dropped Off 1

Item Serial Number Notes
1 HP EliteDesk 800

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Troubleshoot 1 workstation where local admin cannot run programs as administrator. Windows OS or Registry is corrupted. Brought back to DSI to reprep. Acitvate MS office 2016 on Mr. Webbers workstation. Kevin Hsueh
05/01/2025 01:30 pm 05/01/2025 03:00 pm 01:30

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 22

Date/Time Comment Tech
04/09/2025 04:10 pm Created workorder. Alahas P.
04/09/2025 04:10 pm Assigned: Kevin Hsueh Alahas P.
04/09/2025 04:10 pm Updated status to Pending Schedule Alahas P.
04/09/2025 04:10 pm Added customer equipment. Alahas P.
05/01/2025 11:35 am Updated Estimated Service Time (hrs) to Kevin H.
05/01/2025 11:35 am Service Type modified to Onsite Kevin H.
05/01/2025 11:35 am Updated status to Scheduled Kevin H.
05/01/2025 11:35 am Updated scheduled date/time from 04/09/2025 04:06 pm to: 05/01/2025 01:30 pm Kevin H.
05/01/2025 11:35 am Modified workorder. Kevin H.
05/01/2025 01:53 pm Check-in 05/01/2025 01:30 pm Kevin H.
05/01/2025 02:01 pm Arrived 05/01/2025 01:30 pm Kevin H.
05/01/2025 03:15 pm Updated status to In Progress Kevin H.
05/01/2025 03:15 pm Check-out 05/01/2025 03:00 pm Kevin H.
05/13/2025 03:12 pm Updated Estimated Service Time (hrs) to Kevin H.
05/13/2025 03:12 pm Updated status to Service Completed Kevin H.
05/13/2025 03:12 pm Modified workorder. Kevin H.
05/13/2025 03:14 pm Service Completed Kevin H.
05/13/2025 03:14 pm Updated status to Pending Approval Kevin H.
05/13/2025 03:14 pm Signature for Later: Workstation to be delivered back to MDA Kevin H.
05/13/2025 05:45 pm Approved. Chu H.
05/13/2025 05:45 pm Updated status to Submitted for Invoicing Chu H.
05/15/2025 11:57 am Updated status to Closed Jessica L.