DSI WebApp

W41852 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Eric James

Scheduled Date/Time:

04/11/2025, 08:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/24 - 08/25/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Eric James

Date Signed:

04/11/2025

Work Requested

Troubleshoot printing issues

Work Requested by: Eric James

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Erics workstation unable to obtain an IP Addredd from TP Link router. unable to access network printer. Reboot router and IP Address obtained. Test print and scan successfully. TP Linl router will need to be replaced if issue persists. DSI to provide a quote.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Erics workstation unable to obtain an IP Addredd from TP Link router. unable to access network printer. Reboot router and IP Address obtained. Test print and scan successfully. TP Linl router will need to be replaced if issue persists. DSI to provide a quote.	Kevin Hsueh	04/11/2025 08:15 am	04/11/2025 08:41 am	00:26

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
04/11/2025 08:13 am	Created workorder.	Kevin H.
04/11/2025 08:13 am	Assigned: Kevin Hsueh	Kevin H.
04/11/2025 08:13 am	Updated status to Scheduled	Kevin H.
04/11/2025 08:16 am	Check-in 04/11/2025 08:15 am	Kevin H.
04/11/2025 08:26 am	Arrived 04/11/2025 08:26 am	Kevin H.
04/11/2025 08:40 am	Customer Signature Posted	Kevin H.
04/11/2025 08:43 am	Updated status to Service Completed	Kevin H.
04/11/2025 08:43 am	Work Order Tasks Added	Kevin H.
04/11/2025 08:43 am	Check-out 04/11/2025 08:41 am	Kevin H.
04/11/2025 08:45 am	Service Completed	Kevin H.
04/11/2025 08:45 am	Updated status to Pending Approval	Kevin H.
04/11/2025 10:29 am	Approved.	Chu H.
04/11/2025 10:29 am	Updated status to Submitted for Invoicing	Chu H.
04/11/2025 11:00 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41852

Work Orders