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W41859   Closed

04/14/2025, 01:30 pm   
Onsite
Service Contract
TRMA.6015: TRMA - Service Contract (04/01/25 - 03/31/26)
TRMA - Service Contract (04/01/25 - 03/31/26) [TOTAL MONTHLY HOURS: 6]
0
2
Kevin Hsueh
Yes
Chona Cabedo
04/14/2025

Work Requested

Meeting to discuss MS Office and Acrobat. Troubleshoot VPN client for Saipan workstation.
Work Requested by: Chona Cabedo

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Francis not in Saipan office today. Reschedule to Wednesday to perform remote support to troubleshoot the workstation. Update Chona's Dell Laptop display drivers.
Work Completed Technician Check-in Check-out Actual Hrs
1 Francis not in Saipan office today. Reschedule to Wednesday to perform remote support to troubleshoot the workstation. Update Chona's Dell Laptop display drivers. Kevin Hsueh
04/14/2025 01:58 pm 04/14/2025 02:27 pm 00:29

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
04/14/2025 11:31 am Created workorder. Kevin H.
04/14/2025 11:31 am Assigned: Kevin Hsueh Kevin H.
04/14/2025 11:31 am Updated status to Scheduled Kevin H.
04/14/2025 01:59 pm Check-in 04/14/2025 01:58 pm Kevin H.
04/14/2025 02:00 pm Arrived 04/14/2025 02:00 pm Kevin H.
04/14/2025 02:24 pm Customer Signature Posted Kevin H.
04/14/2025 02:28 pm Updated status to Service Completed Kevin H.
04/14/2025 02:28 pm Work Order Tasks Added Kevin H.
04/14/2025 02:28 pm Check-out 04/14/2025 02:27 pm Kevin H.
04/14/2025 02:29 pm Service Completed Kevin H.
04/14/2025 02:29 pm Updated status to Pending Approval Kevin H.
04/14/2025 11:19 pm Approved. Chu H.
04/14/2025 11:19 pm Updated status to Submitted for Invoicing Chu H.
04/15/2025 08:46 am Updated status to Closed Jessica L.

Attachments 1

Filename
W41859