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W41887 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

05/01/2025, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TRMA.6015: TRMA - Service Contract (04/01/25 - 03/31/26)

Rates:

TRMA - Service Contract (04/01/25 - 03/31/26) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Chona Cabedo

Date Signed:

05/01/2025

Work Requested

Troubleshoot Mark Ruth laptop

Work Requested by: Chona Cabedo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Mark Ruth MS Office on his laptop not showing the ribbon. Noted ribbon was set to hidden. Set ribbon to always show. Install 4 new batteries on TRMA APC 3000 UPS. Add MANAGESRV to TRMADM

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Mark Ruth MS Office on his laptop not showing the ribbon. Noted ribbon was set to hidden. Set ribbon to always show. Install 4 new batteries on TRMA APC 3000 UPS. Add MANAGESRV to TRMADM	Kevin Hsueh	05/01/2025 09:01 am	05/01/2025 10:00 am	00:59

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/01/2025 07:53 am	Created workorder.	Kevin H.
05/01/2025 07:53 am	Assigned: Kevin Hsueh	Kevin H.
05/01/2025 07:53 am	Updated status to Scheduled	Kevin H.
05/01/2025 09:01 am	Check-in 05/01/2025 09:01 am	Kevin H.
05/01/2025 09:02 am	Arrived 05/01/2025 09:02 am	Kevin H.
05/01/2025 10:00 am	Customer Signature Posted	Kevin H.
05/01/2025 10:04 am	Updated status to Service Completed	Kevin H.
05/01/2025 10:04 am	Work Order Tasks Added	Kevin H.
05/01/2025 10:04 am	Check-out 05/01/2025 10:00 am	Kevin H.
05/01/2025 10:07 am	Service Completed	Kevin H.
05/01/2025 10:07 am	Updated status to Pending Approval	Kevin H.
05/01/2025 10:30 am	Approved.	Chu H.
05/01/2025 10:30 am	Updated status to Submitted for Invoicing	Chu H.
05/01/2025 02:54 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41887

Work Orders