DSI WebApp

W41893 Closed

Customer/Point of Contact:

Guam Memorial Park
Anthony Marques (671-734-9835)

Scheduled Date/Time:

05/02/2025, 09:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

GMP0.6015: Guam Memorial Park - Service Contract (03/01/25 - 02/28/26)

Rates:

Guam Memorial Park - Service Contract (03/01/25 - 02/28/26) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

4

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Anthony's QuickBooks Client.

Work Requested by: Anthony Marques

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Anthony's QuickBooks Client required an update. Login as dsiadmin, download, and install the required update. Test login to QuickBooks after update with Anthony successfully. Add Jeanisha to CyberQuery user list. Confirmed with Jeanisha that she can login to CyberQuery.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Anthony's QuickBooks Client required an update. Login as dsiadmin, download, and install the required update. Test login to QuickBooks after update with Anthony successfully. Add Jeanisha to CyberQuery user list. Confirmed with Jeanisha that she can login to CyberQuery.	Kevin Hsueh	05/02/2025 09:30 am	05/02/2025 10:24 am	00:54

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
05/02/2025 10:20 am	Created workorder.	Kevin H.
05/02/2025 10:20 am	Assigned: Kevin Hsueh	Kevin H.
05/02/2025 10:20 am	Updated status to Scheduled	Kevin H.
05/02/2025 10:23 am	Check-in 05/02/2025 09:30 am	Kevin H.
05/02/2025 10:25 am	Updated status to Service Completed	Kevin H.
05/02/2025 10:25 am	Work Order Tasks Added	Kevin H.
05/02/2025 10:25 am	Check-out 05/02/2025 10:24 am	Kevin H.
05/02/2025 10:32 am	Service Completed	Kevin H.
05/02/2025 10:32 am	Updated status to Pending Approval	Kevin H.
05/02/2025 10:32 am	No Signature: Remote Support: Anthony Marquez	Kevin H.
05/05/2025 05:54 pm	Approved.	Chu H.
05/05/2025 05:54 pm	Updated status to Submitted for Invoicing	Chu H.
05/06/2025 09:50 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41893

Work Orders