DSI WebApp

W41898 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

05/06/2025, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TRMA.6015: TRMA - Service Contract (04/01/25 - 03/31/26)

Rates:

TRMA - Service Contract (04/01/25 - 03/31/26) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Chona Cabedo

Date Signed:

05/06/2025

Work Requested

Users unable to access server

Work Requested by: Chona Cabedo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Trmasrv frozen. Reboot vm. System came back up. Setup image manger replication. Setuo email notification on image manager to send alerts to backup@traguam.com

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Trmasrv frozen. Reboot vm. System came back up. Setup image manger replication. Setuo email notification on image manager to send alerts to backup@traguam.com	Chu Hsieh	05/06/2025 09:25 am	05/06/2025 10:31 am	01:06

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 16

Date/Time	Comment	Tech
05/06/2025 09:23 am	Created workorder.	Chu H.
05/06/2025 09:23 am	Assigned: Chu Hsieh	Chu H.
05/06/2025 09:23 am	Updated status to Scheduled	Chu H.
05/06/2025 09:25 am	Check-in 05/06/2025 09:25 am	Chu H.
05/06/2025 10:30 am	Arrived 05/06/2025 09:45 am	Chu H.
05/06/2025 10:30 am	Arrived 05/06/2025 09:45 am	Chu H.
05/06/2025 10:33 am	Updated status to Service Completed	Chu H.
05/06/2025 10:33 am	Work Order Tasks Added	Chu H.
05/06/2025 10:33 am	Check-out 05/06/2025 10:31 am	Chu H.
05/06/2025 10:35 am	Customer Signature Posted	Chu H.
05/06/2025 10:35 am	Customer Signature Posted	Chu H.
05/06/2025 10:36 am	Service Completed	Chu H.
05/06/2025 10:36 am	Updated status to Pending Approval	Chu H.
05/07/2025 12:22 am	Approved.	Chu H.
05/07/2025 12:22 am	Updated status to Submitted for Invoicing	Chu H.
05/07/2025 09:23 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41898

Work Orders