DSI WebApp

W41915 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

05/14/2025, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6004: Brooks Concepcion Law - Service Contract (03/01/25 - 02/28/26)

Rates:

Brooks - Service Contract (03/01/25 - 02/28/26) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

05/14/2025

Work Requested

Troubleshoot PC Law pop ups following KB article provided by Amber Wines from PC Law.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Run Register OLE Components utility for all PC Law clients to resolve error message regarding system compnents not being acccessible. Test login to PC Law with no issues after running Register OLE Components utility

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Run Register OLE Components utility for all PC Law clients to resolve error message regarding system compnents not being acccessible. Test login to PC Law with no issues after running Register OLE Components utility	Kevin Hsueh	05/14/2025 08:50 am	05/14/2025 09:50 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
05/14/2025 08:24 am	Created workorder.	Kevin H.
05/14/2025 08:24 am	Assigned: Kevin Hsueh	Kevin H.
05/14/2025 08:24 am	Updated status to Scheduled	Kevin H.
05/14/2025 08:51 am	Check-in 05/14/2025 08:50 am	Kevin H.
05/14/2025 08:51 am	Arrived 05/14/2025 08:51 am	Kevin H.
05/14/2025 09:19 am	Customer Signature Posted	Kevin H.
05/14/2025 10:31 am	Updated status to Service Completed	Kevin H.
05/14/2025 10:31 am	Work Order Tasks Added	Kevin H.
05/14/2025 10:31 am	Check-out 05/14/2025 09:50 am	Kevin H.
05/14/2025 10:33 am	Service Completed	Kevin H.
05/14/2025 10:33 am	Updated status to Pending Approval	Kevin H.
05/14/2025 05:37 pm	Approved.	Chu H.
05/14/2025 05:37 pm	Updated status to Submitted for Invoicing	Chu H.
05/15/2025 12:02 pm	Updated status to Closed	Jessica L.
05/15/2025 12:02 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41915

Work Orders