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W41915   Closed

05/14/2025, 09:00 am   
Onsite
Service Contract
BLAW.6004: Brooks Concepcion Law - Service Contract (03/01/25 - 02/28/26)
Brooks - Service Contract (03/01/25 - 02/28/26) [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Lisa Brooks
05/14/2025

Work Requested

Troubleshoot PC Law pop ups following KB article provided by Amber Wines from PC Law.
Work Requested by: Lisa Brooks

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Run Register OLE Components utility for all PC Law clients to resolve error message regarding system compnents not being acccessible. Test login to PC Law with no issues after running Register OLE Components utility
Work Completed Technician Check-in Check-out Actual Hrs
1 Run Register OLE Components utility for all PC Law clients to resolve error message regarding system compnents not being acccessible. Test login to PC Law with no issues after running Register OLE Components utility Kevin Hsueh
05/14/2025 08:50 am 05/14/2025 09:50 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
05/14/2025 08:24 am Created workorder. Kevin H.
05/14/2025 08:24 am Assigned: Kevin Hsueh Kevin H.
05/14/2025 08:24 am Updated status to Scheduled Kevin H.
05/14/2025 08:51 am Check-in 05/14/2025 08:50 am Kevin H.
05/14/2025 08:51 am Arrived 05/14/2025 08:51 am Kevin H.
05/14/2025 09:19 am Customer Signature Posted Kevin H.
05/14/2025 10:31 am Updated status to Service Completed Kevin H.
05/14/2025 10:31 am Work Order Tasks Added Kevin H.
05/14/2025 10:31 am Check-out 05/14/2025 09:50 am Kevin H.
05/14/2025 10:33 am Service Completed Kevin H.
05/14/2025 10:33 am Updated status to Pending Approval Kevin H.
05/14/2025 05:37 pm Approved. Chu H.
05/14/2025 05:37 pm Updated status to Submitted for Invoicing Chu H.
05/15/2025 12:02 pm Updated status to Closed Jessica L.
05/15/2025 12:02 pm Updated status to Closed Jessica L.

Attachments 1

Filename
W41915