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W41917   Closed

05/14/2025, 01:00 pm   
Remote
Service Contract
AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)
Ambyth - Service Contract (08/26/24 - 08/25/25) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
No

Work Requested

Create Seafix Saipan share drive access for Benjamin Vivero and Alejandre Manalo to Guam network. Upload AlphaCard Printer .PRN file for duplex printing.
Work Requested by: Gail Manuel

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Install and configure SonicWALL NetExtender VPN for Benjamin Vivero and Alejandre Manalo. Map Seafix Saipan share drive and both workstations. Download and upload AlphaCard .PRN file following steps provided by AlphaCard support on Art/Michael workstation.
Work Completed Technician Check-in Check-out Actual Hrs
1 Install and configure SonicWALL NetExtender VPN for Benjamin Vivero and Alejandre Manalo. Map Seafix Saipan share drive and both workstations. Download and upload AlphaCard .PRN file following steps provided by AlphaCard support on Art/Michael workstation. Kevin Hsueh
05/14/2025 01:00 pm 05/14/2025 02:00 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
05/14/2025 02:08 pm Created workorder. Kevin H.
05/14/2025 02:08 pm Assigned: Kevin Hsueh Kevin H.
05/14/2025 02:08 pm Updated status to Scheduled Kevin H.
05/14/2025 02:13 pm Check-in 05/14/2025 01:00 pm Kevin H.
05/14/2025 02:14 pm Updated status to Service Completed Kevin H.
05/14/2025 02:14 pm Work Order Tasks Added Kevin H.
05/14/2025 02:14 pm Check-out 05/14/2025 02:00 pm Kevin H.
05/14/2025 02:16 pm Service Completed Kevin H.
05/14/2025 02:16 pm Updated status to Pending Approval Kevin H.
05/14/2025 02:16 pm No Signature: Remote Support Kevin H.
05/14/2025 05:36 pm Approved. Chu H.
05/14/2025 05:36 pm Updated status to Submitted for Invoicing Chu H.
05/15/2025 12:08 pm Updated status to Closed Jessica L.

Attachments 1

Filename
W41917