DSI WebApp

W41917 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

05/14/2025, 01:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/24 - 08/25/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Create Seafix Saipan share drive access for Benjamin Vivero and Alejandre Manalo to Guam network. Upload AlphaCard Printer .PRN file for duplex printing.

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Install and configure SonicWALL NetExtender VPN for Benjamin Vivero and Alejandre Manalo. Map Seafix Saipan share drive and both workstations. Download and upload AlphaCard .PRN file following steps provided by AlphaCard support on Art/Michael workstation.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Install and configure SonicWALL NetExtender VPN for Benjamin Vivero and Alejandre Manalo. Map Seafix Saipan share drive and both workstations. Download and upload AlphaCard .PRN file following steps provided by AlphaCard support on Art/Michael workstation.	Kevin Hsueh	05/14/2025 01:00 pm	05/14/2025 02:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
05/14/2025 02:08 pm	Created workorder.	Kevin H.
05/14/2025 02:08 pm	Assigned: Kevin Hsueh	Kevin H.
05/14/2025 02:08 pm	Updated status to Scheduled	Kevin H.
05/14/2025 02:13 pm	Check-in 05/14/2025 01:00 pm	Kevin H.
05/14/2025 02:14 pm	Updated status to Service Completed	Kevin H.
05/14/2025 02:14 pm	Work Order Tasks Added	Kevin H.
05/14/2025 02:14 pm	Check-out 05/14/2025 02:00 pm	Kevin H.
05/14/2025 02:16 pm	Service Completed	Kevin H.
05/14/2025 02:16 pm	Updated status to Pending Approval	Kevin H.
05/14/2025 02:16 pm	No Signature: Remote Support	Kevin H.
05/14/2025 05:36 pm	Approved.	Chu H.
05/14/2025 05:36 pm	Updated status to Submitted for Invoicing	Chu H.
05/15/2025 12:08 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41917

Work Orders