DSI WebApp

W41922 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Jacob Tareyama

Scheduled Date/Time:

05/20/2025, 01:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/24 - 08/25/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0.5

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Fatima's Teams access

Work Requested by: Jacob Tareyama

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Fatima Teams shows error regarding subscription. Reassign MS Teams subscription and relogin to Teams using Fatima account. TestedTeams with Fatima successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Fatima Teams shows error regarding subscription. Reassign MS Teams subscription and relogin to Teams using Fatima account. TestedTeams with Fatima successfully.	Kevin Hsueh	05/20/2025 01:30 pm	05/20/2025 02:00 pm	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
05/20/2025 01:56 pm	Created workorder.	Kevin H.
05/20/2025 01:56 pm	Assigned: Kevin Hsueh	Kevin H.
05/20/2025 01:56 pm	Updated status to Scheduled	Kevin H.
05/20/2025 02:04 pm	Check-in 05/20/2025 01:30 pm	Kevin H.
05/20/2025 02:05 pm	Updated status to Service Completed	Kevin H.
05/20/2025 02:05 pm	Work Order Tasks Added	Kevin H.
05/20/2025 02:05 pm	Check-out 05/20/2025 02:00 pm	Kevin H.
05/20/2025 02:07 pm	Service Completed	Kevin H.
05/20/2025 02:07 pm	Updated status to Pending Approval	Kevin H.
05/20/2025 02:07 pm	No Signature: Remote Support	Kevin H.
05/20/2025 07:54 pm	Approved.	Chu H.
05/20/2025 07:54 pm	Updated status to Submitted for Invoicing	Chu H.
05/21/2025 09:03 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41922

Work Orders