DSI WebApp

W41927 Closed

Customer/Point of Contact:

Guam Memorial Park
Jor-El Williams (671-734-9835)

Scheduled Date/Time:

05/22/2025, 02:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

GMP0.6015: Guam Memorial Park - Service Contract (03/01/25 - 02/28/26)

Rates:

Guam Memorial Park - Service Contract (03/01/25 - 02/28/26) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

4

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Per Alicia, email from briamariesantos@gmail.com not being received.

Work Requested by: Alicia Mafnas

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check SonicWALL Hosted Email Security and see no email from briamariesantos@gmail.com being held in junk store. Add briamariesantos@gmail.com to allowed domain list. Sent a separate email to Alicia Mafnas to advise of findings and to request additional information (file size of the attachment client is sending; type of file attachment the client is sending).

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check SonicWALL Hosted Email Security and see no email from briamariesantos@gmail.com being held in junk store. Add briamariesantos@gmail.com to allowed domain list. Sent a separate email to Alicia Mafnas to advise of findings and to request additional information (file size of the attachment client is sending; type of file attachment the client is sending).	Kevin Hsueh	05/22/2025 02:00 pm	05/22/2025 02:48 pm	00:48

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
05/22/2025 02:42 pm	Created workorder.	Kevin H.
05/22/2025 02:42 pm	Assigned: Kevin Hsueh	Kevin H.
05/22/2025 02:42 pm	Updated status to Scheduled	Kevin H.
05/22/2025 02:48 pm	Check-in 05/22/2025 02:00 pm	Kevin H.
05/22/2025 02:50 pm	Updated status to Service Completed	Kevin H.
05/22/2025 02:50 pm	Work Order Tasks Added	Kevin H.
05/22/2025 02:50 pm	Check-out 05/22/2025 02:48 pm	Kevin H.
05/22/2025 02:55 pm	Service Completed	Kevin H.
05/22/2025 02:55 pm	Updated status to Pending Approval	Kevin H.
05/22/2025 02:55 pm	No Signature: Remote Support	Kevin H.
05/22/2025 09:26 pm	Approved.	Chu H.
05/22/2025 09:26 pm	Updated status to Submitted for Invoicing	Chu H.
05/23/2025 08:45 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41927

Work Orders