DSI WebApp

W41932 Closed

Customer/Point of Contact:

Guam Surgicenter
Colin O'Connell (671-646-3855)

Scheduled Date/Time:

05/28/2025, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMPL.6004: Guam Medical Plaza - Service Contract (03/01/25 - 02/28/26)

Rates:

Guam Medical Plaza - Service Contract (03/01/25 - 02/28/26) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Colin

Date Signed:

05/28/2025

Work Requested

Troubleshoot 3CX Extensions

Work Requested by: Colin O'Connell

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

send password reset email for extension 166 and 167 passwords. Work with GSC staff to set new passwords. Login to 3CX webclient and download 3CX desktop app.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	send password reset email for extension 166 and 167 passwords. Work with GSC staff to set new passwords. Login to 3CX webclient and download 3CX desktop app.	Kevin Hsueh	05/28/2025 02:00 pm	05/28/2025 02:52 pm	00:52

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/28/2025 01:56 pm	Created workorder.	Kevin H.
05/28/2025 01:56 pm	Assigned: Kevin Hsueh	Kevin H.
05/28/2025 01:56 pm	Updated status to Scheduled	Kevin H.
05/28/2025 02:08 pm	Check-in 05/28/2025 02:00 pm	Kevin H.
05/28/2025 02:09 pm	Arrived 05/28/2025 02:00 pm	Kevin H.
05/28/2025 02:21 pm	Customer Signature Posted	Kevin H.
05/28/2025 02:53 pm	Updated status to Service Completed	Kevin H.
05/28/2025 02:53 pm	Work Order Tasks Added	Kevin H.
05/28/2025 02:53 pm	Check-out 05/28/2025 02:52 pm	Kevin H.
05/28/2025 02:56 pm	Service Completed	Kevin H.
05/28/2025 02:56 pm	Updated status to Pending Approval	Kevin H.
05/28/2025 07:53 pm	Approved.	Chu H.
05/28/2025 07:53 pm	Updated status to Submitted for Invoicing	Chu H.
05/29/2025 09:19 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41932

Work Orders