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Customer/Point of Contact:

Bank of Guam
Bonnie Alig (671-472-5300 ext 5262)

Scheduled Date/Time:

05/30/2025, 02:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4074: Standard Service Hour 2025

Rates:

Standard Service Hour Rate 2025 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jessica Limo

Customer Signature:

No

Print Name:

Date Signed:

Troubleshoot Philips 2x3 iBox Video Wall System at Bank of Guam - ITC Location

Work Requested by: Bonnie Alig

	Item	Serial Number	Notes

Perform quick diagnostic. Presale consultation with Bonnie. They will purchase new screens from us.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Perform quick diagnostic. Presale consultation with Bonnie. They will purchase new screens from us.	Chu Hsieh	05/30/2025 02:30 pm	05/30/2025 02:45 pm	00:15
	2	Check-in	Chu Hsieh	05/30/2025 02:30 pm

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
05/29/2025 05:08 pm	Created workorder.	Jessica L.
05/29/2025 05:08 pm	Assigned: Chu Hsieh	Jessica L.
05/29/2025 05:08 pm	Updated status to Scheduled	Jessica L.
07/08/2025 03:43 pm	Check-in 05/30/2025 02:30 pm	Chu H.
07/08/2025 03:43 pm	Check-in 05/30/2025 02:30 pm	Chu H.
07/08/2025 03:44 pm	Updated status to Service Completed	Chu H.
07/08/2025 03:44 pm	Work Order Tasks Added	Chu H.
07/08/2025 03:44 pm	Check-out 05/30/2025 03:45 pm	Chu H.
07/08/2025 03:49 pm	Service Completed	Chu H.
07/08/2025 03:49 pm	Updated status to Pending Approval	Chu H.
07/08/2025 03:49 pm	No Signature: Presale visit	Chu H.
07/08/2025 03:51 pm	Approved.	Chu H.
07/08/2025 03:51 pm	Updated status to Submitted for Invoicing	Chu H.
07/08/2025 04:43 pm	Updated status to Closed	Jessica L.

Filename
W41936