DSI WebApp

W41942 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

06/03/2025, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TRMA.6015: TRMA - Service Contract (04/01/25 - 03/31/26)

Rates:

TRMA - Service Contract (04/01/25 - 03/31/26) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Chona Cabedo

Date Signed:

06/03/2025

Work Requested

Troubleshoot Server/network. Staff unable to login

Work Requested by: Chona Cabedo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

TRMASRV down. Reboot TRMASRV and confirmed staff can access network shares, emails and internet.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	TRMASRV down. Reboot TRMASRV and confirmed staff can access network shares, emails and internet.	Kevin Hsueh	06/03/2025 09:00 am	06/03/2025 10:00 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
06/03/2025 09:54 am	Created workorder.	Kevin H.
06/03/2025 09:54 am	Assigned: Kevin Hsueh	Kevin H.
06/03/2025 09:54 am	Updated status to Scheduled	Kevin H.
06/03/2025 09:56 am	Check-in 06/03/2025 09:00 am	Kevin H.
06/03/2025 10:00 am	Customer Signature Posted	Kevin H.
06/03/2025 10:01 am	Arrived 06/03/2025 09:00 am	Kevin H.
06/03/2025 10:10 am	Updated status to Service Completed	Kevin H.
06/03/2025 10:10 am	Work Order Tasks Added	Kevin H.
06/03/2025 10:10 am	Check-out 06/03/2025 10:00 am	Kevin H.
06/03/2025 10:12 am	Service Completed	Kevin H.
06/03/2025 10:12 am	Updated status to Pending Approval	Kevin H.
06/03/2025 03:28 pm	Approved.	Chu H.
06/03/2025 03:28 pm	Updated status to Submitted for Invoicing	Chu H.
06/03/2025 04:37 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41942

Work Orders