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W41946 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Andrew Miller

Scheduled Date/Time:

06/04/2025, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/24 - 08/25/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Rikka De Leon

Date Signed:

06/04/2025

Work Requested

Troubleshoot Mr. Millers Macbook Xerox printing issues

Work Requested by: Andrew Miller

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Mr. Miller unable to print to Ambyth Xerox AltaLink C8200 Corp printer. Reinstall Xerox AltaLink C8200 on both iMac and Macbook. Configure Xerox printer presets on both iMac and Macbook. Test print on both iMac and Macbook successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Mr. Miller unable to print to Ambyth Xerox AltaLink C8200 Corp printer. Reinstall Xerox AltaLink C8200 on both iMac and Macbook. Configure Xerox printer presets on both iMac and Macbook. Test print on both iMac and Macbook successfully.	Kevin Hsueh	06/04/2025 01:53 pm	06/04/2025 02:43 pm	00:50

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 18

Date/Time	Comment	Tech
06/04/2025 08:34 am	Created workorder.	Kevin H.
06/04/2025 08:34 am	Assigned: Kevin Hsueh	Kevin H.
06/04/2025 08:34 am	Updated status to Scheduled	Kevin H.
06/04/2025 01:48 pm	Updated Estimated Service Time (hrs) to	Kevin H.
06/04/2025 01:48 pm	Contact Person modified to Andrew Miller	Kevin H.
06/04/2025 01:48 pm	Modified workorder.	Kevin H.
06/04/2025 01:51 pm	Work requested modified- Troubleshoot Mr. Millers Macbook Xerox printing issues	Kevin H.
06/04/2025 01:53 pm	Check-in 06/04/2025 01:53 pm	Kevin H.
06/04/2025 01:55 pm	Arrived 06/04/2025 01:55 pm	Kevin H.
06/04/2025 02:33 pm	Customer Signature Posted	Kevin H.
06/04/2025 02:43 pm	Updated status to Service Completed	Kevin H.
06/04/2025 02:43 pm	Work Order Tasks Added	Kevin H.
06/04/2025 02:43 pm	Check-out 06/04/2025 02:43 pm	Kevin H.
06/04/2025 02:47 pm	Service Completed	Kevin H.
06/04/2025 02:47 pm	Updated status to Pending Approval	Kevin H.
06/07/2025 08:59 pm	Approved.	Chu H.
06/07/2025 08:59 pm	Updated status to Submitted for Invoicing	Chu H.
06/09/2025 09:16 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41946

Work Orders