DSI WebApp

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

06/04/2025, 11:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

BLAW.6004: Brooks Concepcion Law - Service Contract (03/01/25 - 02/28/26)

Rates:

Brooks - Service Contract (03/01/25 - 02/28/26) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Lisa report users unable to access server

Work Requested by: Lisa Brooks

	Item	Serial Number	Notes

Vm BCLsrv network adapter missing after updates. Delete and recreate VM network adapter. Confirm with Claire that access is restored.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Vm BCLsrv network adapter missing after updates. Delete and recreate VM network adapter. Confirm with Claire that access is restored.	Chu Hsieh	06/04/2025 11:30 am	06/04/2025 12:30 pm	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
06/04/2025 01:37 pm	Created workorder.	Chu H.
06/04/2025 01:37 pm	Assigned: Chu Hsieh	Chu H.
06/04/2025 01:37 pm	Updated status to Scheduled	Chu H.
06/04/2025 01:38 pm	Check-in 06/04/2025 11:30 am	Chu H.
06/04/2025 01:40 pm	Updated status to Service Completed	Chu H.
06/04/2025 01:40 pm	Work Order Tasks Added	Chu H.
06/04/2025 01:40 pm	Check-out 06/04/2025 12:30 pm	Chu H.
06/04/2025 01:42 pm	Service Completed	Chu H.
06/04/2025 01:42 pm	Updated status to Pending Approval	Chu H.
06/04/2025 01:42 pm	No Signature: Remote	Chu H.
06/04/2025 01:44 pm	Approved.	Chu H.
06/04/2025 01:44 pm	Updated status to Submitted for Invoicing	Chu H.
06/04/2025 01:47 pm	Updated status to Closed	Jessica L.

Filename
W41947