DSI WebApp

W41959 Closed

Customer/Point of Contact:

Guam Memorial Park
Lynn Painter

Scheduled Date/Time:

06/11/2025, 08:15 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

GMP0.6015: Guam Memorial Park - Service Contract (03/01/25 - 02/28/26)

Rates:

Guam Memorial Park - Service Contract (03/01/25 - 02/28/26) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

4

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Lynn reported CSI running slow. Restart GMPSRV

Work Requested by: Lynn Painter

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Login to GMPSRV and noted GMPSRV running sluggish. Work with Lynn to have GMP staff log out of CSI. Proceed to restart GMPSRV. Login to GMPSRV after restart successfully. Noted GMPSRV no longer running sluggish. Sent a separate email to Lynn to inform of completion and to advise GMP staff can log back in to CSI.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Login to GMPSRV and noted GMPSRV running sluggish. Work with Lynn to have GMP staff log out of CSI. Proceed to restart GMPSRV. Login to GMPSRV after restart successfully. Noted GMPSRV no longer running sluggish. Sent a separate email to Lynn to inform of completion and to advise GMP staff can log back in to CSI.	Kevin Hsueh	06/11/2025 08:15 am	06/11/2025 08:55 am	00:40

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
06/11/2025 08:50 am	Created workorder.	Kevin H.
06/11/2025 08:50 am	Assigned: Kevin Hsueh	Kevin H.
06/11/2025 08:50 am	Updated status to Scheduled	Kevin H.
06/11/2025 08:55 am	Check-in 06/11/2025 08:15 am	Kevin H.
06/11/2025 08:57 am	Updated status to Service Completed	Kevin H.
06/11/2025 08:57 am	Work Order Tasks Added	Kevin H.
06/11/2025 08:57 am	Check-out 06/11/2025 08:55 am	Kevin H.
06/11/2025 09:01 am	Service Completed	Kevin H.
06/11/2025 09:01 am	Updated status to Pending Approval	Kevin H.
06/11/2025 09:01 am	No Signature: Remote Support	Kevin H.
06/11/2025 09:43 pm	Approved.	Chu H.
06/11/2025 09:43 pm	Updated status to Submitted for Invoicing	Chu H.
06/16/2025 09:32 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41959

Work Orders