DSI WebApp

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

06/18/2025, 03:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/24 - 08/25/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0.5

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Troubleshoot Ireish Misola RDP Clipboard issue

Work Requested by: Gail Manuel

	Item	Serial Number	Notes

Ireish Misola unable to copy files to RDP. RDP clipboard was disabled. Re-enable RDP clipboard setting and test copy files to RDP successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Ireish Misola unable to copy files to RDP. RDP clipboard was disabled. Re-enable RDP clipboard setting and test copy files to RDP successfully.	Kevin Hsueh	06/18/2025 03:00 pm	06/18/2025 03:30 pm	00:30

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
06/20/2025 09:33 am	Created workorder.	Kevin H.
06/20/2025 09:33 am	Assigned: Kevin Hsueh	Kevin H.
06/20/2025 09:33 am	Updated status to Scheduled	Kevin H.
06/20/2025 09:39 am	Check-in 06/18/2025 03:00 pm	Kevin H.
06/20/2025 09:40 am	Updated status to Service Completed	Kevin H.
06/20/2025 09:40 am	Work Order Tasks Added	Kevin H.
06/20/2025 09:40 am	Check-out 06/18/2025 03:30 pm	Kevin H.
06/20/2025 09:43 am	Service Completed	Kevin H.
06/20/2025 09:43 am	Updated status to Pending Approval	Kevin H.
06/20/2025 09:43 am	No Signature: Remote Support	Kevin H.
06/20/2025 10:33 am	Approved.	Chu H.
06/20/2025 10:33 am	Updated status to Submitted for Invoicing	Chu H.
06/20/2025 03:58 pm	Updated status to Closed	Jessica L.

Filename
W41974