DSI WebApp

W42002 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

07/02/2025, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6004: Brooks Concepcion Law - Service Contract (03/01/25 - 02/28/26)

Rates:

Brooks - Service Contract (03/01/25 - 02/28/26) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

07/02/2025

Work Requested

Create new profile for new employee. Setup user profile on workstation.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

- Set up new employee, Ashanti Ilek. - Created User Profile with Active Directory, then set it up after. - Set up Windows Logon, changed password. - Set up OWA Email, shared with Clare's OWA Email. - Verify Printer driver and functionality.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	- Set up new employee, Ashanti Ilek. - Created User Profile with Active Directory, then set it up after. - Set up Windows Logon, changed password. - Set up OWA Email, shared with Clare's OWA Email. - Verify Printer driver and functionality. - Bring in Lisa's old workstation PC to in-house service for windows 11 upgrade including a drive wipe.	Sean Bacani	07/02/2025 08:40 am	07/02/2025 09:41 am	01:01

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
07/02/2025 08:20 am	Created workorder.	Kevin H.
07/02/2025 08:20 am	Assigned: Sean Bacani	Kevin H.
07/02/2025 08:20 am	Updated status to Scheduled	Kevin H.
07/02/2025 08:53 am	Check-in 07/02/2025 08:40 am	Sean B.
07/02/2025 08:54 am	Arrived 07/02/2025 08:50 am	Sean B.
07/02/2025 09:37 am	Customer Signature Posted	Sean B.
07/02/2025 09:44 am	Updated status to Service Completed	Sean B.
07/02/2025 09:44 am	Work Order Tasks Added	Sean B.
07/02/2025 09:44 am	Check-out 07/02/2025 09:41 am	Sean B.
07/02/2025 09:50 am	Service Completed	Sean B.
07/02/2025 09:50 am	Updated status to Pending Approval	Sean B.
07/07/2025 03:34 pm	Approved.	Chu H.
07/07/2025 03:34 pm	Updated status to Submitted for Invoicing	Chu H.
07/07/2025 03:58 pm	Updated status to Closed	Jessica L.
07/07/2025 04:05 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42002

Work Orders