DSI WebApp

W42007 Closed

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

07/07/2025, 11:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

RFVL.6009: Roberts Fowler and Visosky - Service Contract 2025

Rates:

Roberts Fowler & Visosky - Service Contract 2025 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

VUribe not receiving or able to send emails.

Work Requested by: Sophia Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

remotely check VUribe's PC. No outgoing and incoming email flow. Account was compromised. Had hosting company release and deleted rule that forward emails to Conversation History. Valerie had changed the password and rebooted the pc.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	remotely check VUribe's PC. No outgoing and incoming email flow. Account was compromised. Had hosting company release and deleted rule that forward emails to Conversation History. Valerie had changed the password and rebooted the pc.	Chu Hsieh	07/07/2025 11:00 am	07/07/2025 11:30 am	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
07/07/2025 11:56 am	Created workorder.	Chu H.
07/07/2025 11:56 am	Assigned: Chu Hsieh	Chu H.
07/07/2025 11:56 am	Updated status to Scheduled	Chu H.
07/07/2025 11:58 am	Check-in 07/07/2025 11:00 am	Chu H.
07/07/2025 12:00 pm	Updated status to Service Completed	Chu H.
07/07/2025 12:00 pm	Work Order Tasks Added	Chu H.
07/07/2025 12:00 pm	Check-out 07/07/2025 11:30 am	Chu H.
07/07/2025 12:02 pm	Service Completed	Chu H.
07/07/2025 12:02 pm	Updated status to Pending Approval	Chu H.
07/07/2025 12:02 pm	No Signature: remote	Chu H.
07/07/2025 12:04 pm	Approved.	Chu H.
07/07/2025 12:04 pm	Updated status to Submitted for Invoicing	Chu H.
07/07/2025 03:01 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42007

Work Orders