DSI WebApp

W42008 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

07/07/2025, 02:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TRMA.6015: TRMA - Service Contract (04/01/25 - 03/31/26)

Rates:

TRMA - Service Contract (04/01/25 - 03/31/26) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Setup Jamie's new Lenovo workstation in Saipan

Work Requested by: Chona Cabedo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remote Support: Setup new Lenovo workstation in Saipan. Setup Jamie's (JPangelinan) profile on new Lenovo Workstation. Setup SonicWALL Global Connect VPN. Attempt to setup Ajera. However, Jamie does not have her Ajera login credentials. Will schedule a remote support with Jamie once she has the Ajera credentials.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Remote Support: Setup new Lenovo workstation in Saipan. Setup Jamie's (JPangelinan) profile on new Lenovo Workstation. Setup SonicWALL Global Connect VPN. Attempt to setup Ajera. However, Jamie does not have her Ajera login credentials. Will schedule a remote support with Jamie once she has the Ajera credentials.	Kevin Hsueh	07/07/2025 02:00 pm	07/07/2025 02:57 pm	00:57

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
07/07/2025 02:33 pm	Created workorder.	Kevin H.
07/07/2025 02:33 pm	Assigned: Kevin Hsueh	Kevin H.
07/07/2025 02:33 pm	Updated status to Scheduled	Kevin H.
07/07/2025 02:46 pm	Check-in 07/07/2025 02:00 pm	Kevin H.
07/07/2025 02:59 pm	Updated status to Service Completed	Kevin H.
07/07/2025 02:59 pm	Work Order Tasks Added	Kevin H.
07/07/2025 02:59 pm	Check-out 07/07/2025 02:57 pm	Kevin H.
07/07/2025 03:32 pm	Service Completed	Kevin H.
07/07/2025 03:32 pm	Updated status to Pending Approval	Kevin H.
07/07/2025 03:32 pm	No Signature: Remote Support	Kevin H.
07/08/2025 02:38 pm	Approved.	Chu H.
07/08/2025 02:38 pm	Updated status to Submitted for Invoicing	Chu H.
07/08/2025 02:38 pm	Approved.	Chu H.
07/08/2025 02:38 pm	Updated status to Submitted for Invoicing	Chu H.
07/08/2025 02:39 pm	Approved.	Chu H.
07/08/2025 02:39 pm	Updated status to Submitted for Invoicing	Chu H.
07/08/2025 02:47 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42008

Work Orders