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W42112   Closed

08/14/2025, 02:00 pm   
Onsite
Service Contract
AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)
Ambyth - Service Contract (08/26/24 - 08/25/25) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Rikka De Leon
08/14/2025

Work Requested

Copy exported mailbox for AIrons@ambyth.com. Mailbox previously exported at DSI Office.
Work Requested by: Rikka De Leon

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Copy AIrons@ambyth.com previously exported mailbox to HR Share drive and Rikka's workstation. Configure Rikka's outlook to open AIrons@ambyth.com mailbox. Show Rikka how to access. Troubleshoot John Ken ADP access, John unable to access. Noted he is using Safari browser. Access ADP website on Google Chrome with no issues. Advised John that ADP is not compatible with Safari Browser and to use Google Chrome.
Work Completed Technician Check-in Check-out Actual Hrs
1 Copy AIrons@ambyth.com previously exported mailbox to HR Share drive and Rikka's workstation. Configure Rikka's outlook to open AIrons@ambyth.com mailbox. Show Rikka how to access. Troubleshoot John Ken ADP access, John unable to access. Noted he is using Safari browser. Access ADP website on Google Chrome with no issues. Advised John that ADP is not compatible with Safari Browser and to use Google Chrome. Kevin Hsueh
08/14/2025 01:58 pm 08/14/2025 02:35 pm 00:37

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
08/14/2025 01:27 pm Created workorder. Kevin H.
08/14/2025 01:27 pm Assigned: Kevin Hsueh Kevin H.
08/14/2025 01:27 pm Updated status to Scheduled Kevin H.
08/14/2025 01:59 pm Check-in 08/14/2025 01:58 pm Kevin H.
08/14/2025 02:00 pm Arrived 08/14/2025 01:59 pm Kevin H.
08/14/2025 02:28 pm Customer Signature Posted Kevin H.
08/14/2025 02:35 pm Updated status to Service Completed Kevin H.
08/14/2025 02:35 pm Work Order Tasks Added Kevin H.
08/14/2025 02:35 pm Check-out 08/14/2025 02:35 pm Kevin H.
08/14/2025 02:39 pm Service Completed Kevin H.
08/14/2025 02:39 pm Updated status to Pending Approval Kevin H.
08/14/2025 07:02 pm Approved. Chu H.
08/14/2025 07:02 pm Updated status to Submitted for Invoicing Chu H.
08/15/2025 09:44 am Updated status to Closed Jessica L.
08/15/2025 09:49 am Updated status to Closed Jessica L.

Attachments 1

Filename
W42112