DSI WebApp

W42115 Closed

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

08/18/2025, 10:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6012: Micronesian Divers Association - Service Contract (08/02/25 - 08/01/26)

Rates:

Micronesian Divers Association - Service Contract (08/02/25 - 08/01/26) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

6

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Rose Dunn

Date Signed:

08/18/2025

Work Requested

Troubleshoot Mr. Webber Laptop issues

Work Requested by: Lee Webber

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

- Troubleshooted Webber's laptop RDP access. Found out Host PC is frozen had forced restart. Reverify RDP connectivity by using personal Hotspot.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	- Troubleshooted Webber's laptop RDP access. Found out Host PC is frozen had forced restart. Reverify RDP connectivity by using personal Hotspot.	Sean Bacani	08/18/2025 10:27 am	08/18/2025 10:40 am	00:13

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 21

Date/Time	Comment	Tech
08/18/2025 08:38 am	Created workorder.	Kevin H.
08/18/2025 08:38 am	Assigned: Kevin Hsueh	Kevin H.
08/18/2025 08:38 am	Updated status to Scheduled	Kevin H.
08/18/2025 10:06 am	Updated Estimated Service Time (hrs) to	Kevin H.
08/18/2025 10:06 am	Assigned: Sean Bacani	Kevin H.
08/18/2025 10:06 am	Unassigned: Kevin Hsueh	Kevin H.
08/18/2025 10:06 am	Modified workorder.	Kevin H.
08/18/2025 10:27 am	Check-in 08/18/2025 10:27 am	Sean B.
08/18/2025 10:28 am	Arrived 08/18/2025 10:28 am	Sean B.
08/18/2025 10:42 am	Updated status to Service Completed	Sean B.
08/18/2025 10:42 am	Work Order Tasks Added	Sean B.
08/18/2025 10:42 am	Check-out 08/18/2025 10:40 am	Sean B.
08/18/2025 10:44 am	Customer Signature Posted	Sean B.
08/18/2025 10:46 am	Service Completed	Sean B.
08/18/2025 10:46 am	Updated status to Pending Approval	Sean B.
08/19/2025 03:16 pm	Approved.	Chu H.
08/19/2025 03:16 pm	Updated status to Submitted for Invoicing	Chu H.
08/19/2025 03:20 pm	Updated Estimated Service Time (hrs) to	Jessica L.
08/19/2025 03:20 pm	Rates modified to Micronesian Divers Association - Service Contract (08/02/25 - 08/01/26): $0.00	Jessica L.
08/19/2025 03:20 pm	Modified workorder.	Jessica L.
08/19/2025 03:22 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42115

Work Orders