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W42116 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Jay Garrido

Scheduled Date/Time:

08/18/2025, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6005: Ambyth - Service Contract (08/26/25 - 08/25/26)

Rates:

Ambyth - Service Contract (08/26/24 - 08/25/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Sean Bacani

Customer Signature:

Yes

Print Name:

Jay Garrido

Date Signed:

08/18/2025

Work Requested

Troubleshoot John Ken’s outlook issue on his Macbook.

Work Requested by: Jay Garrido

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

- Troubleshooted John's MacBook. Outlook recently updated and cannot save mails to drafts. Reverting his Outlook app to Legacy version fixes the issue.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	- Troubleshooted John's MacBook. Outlook recently updated and cannot save mails to drafts. Reverting his Outlook app to Legacy version fixes the issue.	Sean Bacani	08/18/2025 01:35 pm	08/18/2025 02:04 pm	00:29

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
08/18/2025 11:25 am	Created workorder.	Sean B.
08/18/2025 11:25 am	Assigned: Sean Bacani	Sean B.
08/18/2025 11:25 am	Updated status to Scheduled	Sean B.
08/18/2025 01:35 pm	Check-in 08/18/2025 01:35 pm	Sean B.
08/18/2025 01:54 pm	Arrived 08/18/2025 01:53 pm	Sean B.
08/18/2025 02:04 pm	Customer Signature Posted	Sean B.
08/18/2025 02:06 pm	Updated status to Service Completed	Sean B.
08/18/2025 02:06 pm	Work Order Tasks Added	Sean B.
08/18/2025 02:06 pm	Check-out 08/18/2025 02:04 pm	Sean B.
08/18/2025 02:10 pm	Service Completed	Sean B.
08/18/2025 02:10 pm	Updated status to Pending Approval	Sean B.
08/19/2025 03:13 pm	Approved.	Chu H.
08/19/2025 03:13 pm	Updated status to Submitted for Invoicing	Chu H.
08/19/2025 03:25 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42116

Work Orders