DSI WebApp

W42122 Closed

Customer/Point of Contact:

Micronesian Divers Association
Raquel Brion (1-671-477-7253)

Scheduled Date/Time:

08/21/2025, 01:30 pm

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

MDA0.6012: Micronesian Divers Association - Service Contract (08/02/25 - 08/01/26)

Rates:

Micronesian Divers Association - Service Contract (08/02/25 - 08/01/26) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

6

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Sean Bacani

Customer Signature:

Yes

Print Name:

Rose Dunn

Date Signed:

08/22/2025

Work Requested

- Pick up Raquel workstation. Bring back to DSI to upgrade to Windows 11 Pro.

Work Requested by: Raquel Brion

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

- Picked up Raquel's workstation PC. Brought back to DSI for inhouse service upgrade to Windows 11 Pro. - Backed up user profile data and files. Corruption and secure-locked content found on Outlook PST file and unable to be backed up, partially copied all data and stored to a separate PST file. - Upgraded to Windows 11 24H2, verified user profile data and files if remained. Restored any missing files from external backup.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	- Picked up Raquel's workstation PC. Brought back to DSI for inhouse service upgrade to Windows 11 Pro. - Backed up user profile data and files. Corruption and secure-locked content found on Outlook PST file and unable to be backed up, partially copied all data and stored to a separate PST file. - Upgraded to Windows 11 24H2, verified user profile data and files if remained. Restored any missing files from external backup.	Sean Bacani	08/21/2025 01:27 pm	08/21/2025 03:30 pm	02:03

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
08/21/2025 10:18 am	Created workorder.	Sean B.
08/21/2025 10:18 am	Assigned: Sean Bacani	Sean B.
08/21/2025 10:18 am	Updated status to Scheduled	Sean B.
08/21/2025 01:27 pm	Check-in 08/21/2025 01:27 pm	Sean B.
08/21/2025 03:54 pm	Updated status to Service Completed	Sean B.
08/21/2025 03:54 pm	Work Order Tasks Added	Sean B.
08/21/2025 03:54 pm	Check-out 08/21/2025 03:30 pm	Sean B.
08/21/2025 03:57 pm	Service Completed	Sean B.
08/21/2025 03:57 pm	Updated status to Pending Approval	Sean B.
08/21/2025 03:57 pm	Signature for Later: - Customer will sign upon Delivery and Completion of Setup.	Sean B.
08/22/2025 02:03 pm	Approved.	Chu H.
08/22/2025 02:03 pm	Updated status to Submitted for Invoicing	Chu H.
08/22/2025 02:20 pm	Customer Signature Posted	Sean B.
08/22/2025 03:57 pm	Updated status to Closed	Jessica L.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W42122

Work Orders